Teach customers mobile, ATM, and online banking while delivering advice and service transactions as a Personal Banking Associate in Calgary.

TD Canada Trust seeks a customer-focused associate for its onsite branch environment. This position combines digital education with banking support, including customer problem resolution, referrals, recent accounts, investment advice, and banking solutions. You will also assist frontline colleagues, complete accurate procedures, and manage changing priorities with initiative and effective communication.

Key Responsibilities:

• Educate customers on mobile, ATM,
  
  
  
  and online banking
• Resolve customer problems related to banking solutions
• Refer customers to appropriate staff and Bank partners
• Assist frontline staff with cash and non-cash transactions
• Participate in accurate, timely business processes

Requirements:

• High School diploma and relevant experience
• Investment Funds Canada or equivalent licensing requirement
• Branch software, internet, Word, Excel, and Outlook proficiency
• Knowledge of banking solutions and processes
• Initiative handling several tasks and changing priorities

Use digital banking education, customer service, and financial knowledge to help Calgary clients navigate TD solutions confidently.