Wireless technology and customer experience define this supervisory sales role at Staples Canada. Guide customers while advancing wireless department results and service.As Wireless Sales Supervisor, you champion consumers and business customers through wireless products, services, and trends. You partner with management on daily financial and non-financial goals. The position emphasizes selling, customer engagement, coaching, and ongoing wireless knowledge development.
You also collaborate with store teams and business units to share expertise and support working and learning goals.Key Responsibilities:Identify and achieve short and long-term wireless department goalsLead selling practices supporting department targets and store successResolve customer concerns and escalate appropriatelyGenerate referrals, prospects, and business sales leadsTrain and coach associates in sales and customer engagementRequirements:Two or more years of wireless sales experienceSupervisory experience with direct sales target accountability preferredDiplomatic approach to resolving client concernsAbility to plan, organize, and prioritize daily responsibilitiesPost-secondary education completion preferredApply wireless sales leadership, customer engagement, and coaching skills to support Staples Canada department performance and customer goals.