Wireless technology and sales leadership define this supervisor role at Staples Canada, where customer experience and department performance are central priorities.As Wireless Sales Supervisor, you share expertise on wireless products, services, and trends with consumer and business customers. You partner with management on financial and non-financial goals while supporting store-wide selling. The position emphasizes coaching, customer engagement, business referrals, and ongoing wireless knowledge development.Key Responsibilities:Partner with management on wireless department goalsLead selling and model customer engagementResolve concerns and escalate appropriatelyGenerate referrals and business sales leadsTrain and coach associates on salesRequirements:Two or more years of wireless sales experienceSupervisory experience with sales target accountability preferredPost-secondary education completion preferredDiplomatic approach to resolving client concernsAbility to plan, organize, and prioritize efficientlyApply wireless sales expertise, coaching ability, and customer focus while supporting Staples Canada department goals and store-wide selling.