Lead ITSM process coordination as a Senior Specialized IT Consultant in a provisionally hybrid assignment supporting Ontario Public Service standards.This senior consultant guides operations and cross-functional stakeholders through compliance, design coordination, and service management practices. The work requires ITSM knowledge, process development, documentation, and stakeholder collaboration. You will advise vendors and senior management while contributing to IT strategies and projects.Key Responsibilities:Lead cross-process compliance and design coordination activitiesProvide technical guidance on standards, policies, and proceduresDraft I&IT process procedures and protocols documentationMonitor agreements and resolve identified problems and issuesSupport system and user acceptance testing teamsRequirements:Five years of experienceStrong ITSM knowledge and experienceExperience developing processes and documentationExperience collaborating with internal and external stakeholdersPublic sector service management experienceApply ITSM expertise, process documentation, and compliance coordination across stakeholders as a Senior Specialized IT Consultant.

📌 Senior Itsm Process Consultant (Toronto)
🏢 Rubicon Path
📍 Toronto