Shape customer experiences at Staples through print services leadership, sales execution, and associate coaching across customer-facing store areas.
As a Print & Services Supervisor, you model high-performance, customer-first selling and motivate associates to do the same. You lead teams assisting customers with products, services, and solutions while cultivating future business relationships. You also support store leadership as a keyholder, including programs and training.
Key Responsibilities:
- Engage customers and coach associates on selling practices
- Find ways to maximize sales during customer assistance
- Teach new products, services, and industry trends
- Manage print standards and operational excellence
- Provide leadership on duty as a keyholder
Requirements:
- Three-plus years of retail customer service experience required
- Supervisory and coaching experience preferred
- One to two years of print environment experience
- Graphic design principles knowledge
- Solid prioritization, organization, and multitasking skills
Lead customer-first selling, associate development, and print service standards while supporting Staples store goals and operations.