Part-Time Medical Office Assistant (MOA)

Westside Physiotherapy & Acupuncture | West Kelowna, BC

$20.00/hour | 27 hours per week | Permanent Part-Time

Start Date: December 1, 2026, or sooner (some flexibility available)

Westside Physiotherapy & Acupuncture is looking for a friendly, reliable, and organized individual to join our front desk team!

We are an established and growing physiotherapy clinic in West Kelowna, known for our welcoming atmosphere, excellent patient care, and supportive team.

We are seeking someone who takes pride in their work, enjoys building relationships with patients, and is looking for a stable, long-term position with consistent hours.

Responsibilities

- Greeting patients and providing exceptional customer service
- Booking and managing patient appointments
- Processing payments and direct insurance billing
- Answering phones, emails, and voicemails
- Sending and receiving faxes
- Completing daily opening and closing procedures
- Managing clinic laundry and maintaining an organized workspace
- Providing general clerical and administrative support

Our Ideal Candidate

- Is reliable, punctual, and committed to consistent attendance
- Has excellent interpersonal and communication skills
- Brings a professional, friendly, and positive attitude to work
- Is organized, detail-oriented, and able to multitask
- Is comfortable with computers and learning new software
- Takes initiative and works well both independently and as part of a team
- Values stability and is interested in a long-term position
- Has previous reception, administrative,



or customer service experience
- Has experience with Jane App (an asset, but not required)
- Has flexibility to take on additional hours to cover staff vacations and absences (an asset)

Work Schedule

This is a permanent part-time position with a consistent schedule:

- Monday: 7:30 AM – 2:00 PM
- Tuesday: 12:00 PM – 7:00 PM
- Wednesday: 7:30 AM – 2:00 PM
- Thursday: 12:00 PM – 7:00 PM

27 hours per week, with opportunities for additional hours during staff vacations and absences.

Potential Saturday Hours: Our clinic is considering expanding its operating hours to include Saturdays. Candidates who are interested in working Saturdays, either weekly or every second Saturday, would be considered an asset. Saturday availability is not a requirement for this position.

Why Join Our Team?

At Westside Physiotherapy & Acupuncture, we believe a great workplace starts with great people.

We offer a friendly, supportive, and professional environment where team members are valued and encouraged to take ownership of their roles.

We appreciate reliability, robust work ethic, and the relationships our team builds with patients and one another.

If you're looking for a stable, rewarding part-time position where you can become a valued member of an established local business, we'd love to hear from you!

To Apply: Please submit your resume and a brief introduction explaining why you would be a great fit for our team.

Job Types: Part-time, Permanent

Pay: From $20.00 per hour

Benefits:

- On-site parking
- Paid time off

Work Location: In person

📌 Medical Office Assistant/Receptionist (West Kelowna)
🏢 Westside Physiotherapy & Acupuncture
📍 West Kelowna