Position Summary

DNW Distribution Ltd. is a food distribution and logistics company serving major retailers across Western Canada.We are seeking a highly organized, detail-oriented and proactive Inventory & Logistics Coordinator to manage inventory control, CHEP pallet reporting, logistics coordination, vendor replenishment and the administrative systems supporting our distribution operations.The successful candidate will ensure that inventory is accurate, orders are fulfilled correctly, transportation is properly coordinated, pallet accounts are reconciled, and manufacturers and retailers receive timely service.This is a hands-on operational coordination role requiring strong attention to detail, problem-solving, communication and accountability.The individual will play an important role in improving operational efficiency, reducing avoidable costs and implementing consistent procedures across DNW's Calgary distribution operations.

Key Responsibilities

1. Inventory Control & Accuracy

- Maintain accurate inventory records across DNW's inventory management systems, including Retail Partner Network / DNW Inventory.
- Monitor daily inventory movements, including receiving, picking, shipping, returns, adjustments and transfers.
- Reconcile physical warehouse inventory against system records.
- Coordinate regular cycle counts and full inventory counts with the Warehouse Supervisor.
- Investigate inventory discrepancies, shortages, overages, damaged products and unexplained adjustments.
- Track lot numbers, expiration dates and product traceability where applicable.
- Monitor product shelf life and ensure appropriate FIFO/FEFO inventory rotation procedures are followed.
- Maintain transparent separation of DNW-owned inventory and manufacturer-owned fee-for-service inventory.
- Prepare inventory accuracy, aging, shrinkage and discrepancy reports.
- Escalate potential stockouts and slow-moving inventory to management and manufacturers.

2. CHEP Pallet Administration & Reporting

Take primary responsibility for the accurate reporting, reconciliation and administration of DNW's CHEP pallet accounts.

- Maintain complete records of CHEP pallets received, shipped, transferred, exchanged and returned.
- Record and submit pallet movements through CHEP's applicable reporting platform within required deadlines.
- Ensure pallet transfers to Costco and other receiving locations are documented accurately.
- Reconcile warehouse pallet movements with CHEP statements and reports.
- Investigate missing pallets, disputed transfers, incorrect balances and outstanding pallet liabilities.
- Work with warehouse employees, carriers, retailers and CHEP representatives to resolve discrepancies.
- Coordinate pallet returns, collections and recovery where required.
- Track CHEP rental, transfer, loss and adjustment charges.
- Identify unnecessary pallet costs and recommend corrective actions.
- Maintain supporting documentation and an audit trail for all reported pallet movements.
- Prepare weekly CHEP reconciliation reports and monthly pallet-cost summaries for management.

Key objective:

Maintain accurate pallet accountability and minimize avoidable CHEP charges, losses and disputes.

3. Transportation & Logistics Coordination

- Coordinate daily outbound shipments from the Calgary distribution centre to retail locations across Western Canada.
- Arrange transportation bookings with contracted carriers and logistics partners.
- Communicate delivery schedules, appointments and shipment requirements.
- Coordinate shipping of store-specific, mixed-SKU pallets to Costco and other retailers.
- Work with the Warehouse Supervisor to ensure orders are ready before carrier pickup.
- Verify pallet counts, shipment quantities and transportation documentation.
- Prepare and maintain bills of lading, packing lists, shipping manifests and other required documents.
- Track deliveries and obtain proof of delivery (POD).
- Investigate missed appointments, late shipments, shortages, damaged freight and other transportation issues.




- Liaise with carriers to resolve shipping claims and service problems.
- Monitor carrier performance, freight charges and accessorial fees.
- Verify carrier invoices against agreed rates, shipment records and supporting documents before forwarding for payment.
- Support route consolidation, trailer utilization and transportation cost reduction initiatives.
- Escalate freight exceptions, unusual costs and service failures promptly.

4. Vendor Replenishment & Purchase Order Coordination

- Monitor inventory levels for manufacturers participating in DNW's managed replenishment services.
- Identify when replenishment stock is required based on inventory levels, historical movement, expected demand and lead times.
- Prepare and coordinate replenishment orders with manufacturers.
- Communicate required quantities, delivery dates and warehouse receiving appointments.
- Maintain accurate records of outstanding purchase orders and inbound shipments.
- Follow up with manufacturers regarding delayed production or shipments.
- Monitor minimum stock levels, safety stock and inventory coverage.
- Coordinate with Sales and Operations regarding promotions, seasonal demand and changes in retailer requirements.
- Support improved inventory forecasting and reduction of overstock and out-of-stock situations.
- Ensure manufacturers approve orders where required by their service agreements and DNW's authorization procedures.

Important: Replenishment decisions must follow approved inventory policies. The coordinator must not make unauthorized purchasing commitments or assume inventory ownership on behalf of manufacturers.

5. Warehouse Order Processing & Fulfilment Coordination

- Review incoming retailer orders for accuracy, completeness and required delivery dates.
- Ensure orders are released to the warehouse team on time.
- Coordinate order priorities, shipping cut-off times and delivery requirements.
- Monitor case-picking activity and report discrepancies.
- Verify that mixed-SKU pallets are prepared according to retailer requirements.
- Ensure shipment data accurately captures cases picked, pallets assembled, pallet wrapping and other billable services.
- Verify shipping documentation against completed warehouse orders.
- Investigate short shipments, incorrect products, duplicate orders and fulfilment discrepancies.
- Maintain order histories and supporting records for operational and billing purposes.
- Support the Warehouse Supervisor in identifying bottlenecks and process improvements.

The Warehouse Supervisor remains responsible for directing warehouse employees and ensuring that physical receiving, picking, pallet building and loading are performed safely and correctly.

6. Merchandising & Retail Operations Coordination

- Coordinate operational information with DNW's merchandising team.
- Communicate delivery schedules, stock availability and expected replenishment needs.
- Track merchandising service schedules and completed store visits where required.
- Assist in resolving discrepancies reported by merchandisers, including product shortages, pricing issues and damaged goods.
- Maintain records of merchandising visits and additional services for reporting and billing.
- Communicate store-level operational issues to Sales and Operations management.
- Support the collection of service data used to evaluate merchandising costs and manufacturer profitability.

Merchandising employees and their manager remain responsible for physical in-store execution, product display, pricing tasks and retailer space discussions.

7. Operational Reporting & Cost Control

- Prepare daily inventory and shipping status reports.
- Maintain accurate records of cases picked, pallets received, pallets shipped and store deliveries.




- Report inventory shortages, transportation exceptions, CHEP discrepancies and outstanding orders.
- Monitor operational costs associated with freight, pallet handling, storage and exceptional services.
- Provide the Finance team with accurate records supporting manufacturer service billing.
- Assist in reconciling logistics invoices, shipping charges and manufacturer claims.
- Identify avoidable expenses, duplicate charges and opportunities for operational savings.
- Maintain accurate operational dashboards and key performance indicators.
- Support management with reporting by manufacturer, retailer and shipment.

8. Systems, SOPs & Compliance

- Ensure inventory and logistics activities follow DNW's approved standard operating procedures.
- Assist in developing, documenting and improving inventory, CHEP and transportation procedures.
- Maintain accurate records within Retail Partner Network and other operational systems.
- Ensure employees responsible for providing inventory and shipment data understand the required documentation.
- Support traceability, food safety and recall procedures in coordination with the designated QA/Food Safety team.
- Assist with internal audits, inventory reconciliations and corrective-action reporting.
- Follow company confidentiality, data security and record-retention requirements.
- Identify recurring process failures and recommend changes to prevent them.

Daily Responsibilities

- Review open retailer orders, inventory alerts and inbound shipment schedules.
- Confirm carrier bookings and outgoing shipment requirements.
- Coordinate replenishment needs with manufacturers.
- Ensure receiving, shipping and pallet movement records are updated.
- Check CHEP pallet movements and unresolved discrepancies.
- Follow up on outstanding deliveries and missing documentation.
- Escalate stockouts, transportation delays and critical operational issues.

Weekly Responsibilities

- Prepare inventory discrepancy and cycle-count reports.
- Reconcile CHEP pallet transactions and outstanding balances.
- Review carrier delivery performance and freight exceptions.
- Follow up on open replenishment orders and manufacturer shortages.
- Provide management with a summary of operational problems and corrective actions.

Monthly Responsibilities

- Complete inventory reconciliations and coordinate required adjustments.
- Review CHEP statements, charges and outstanding pallet liabilities.
- Prepare transportation cost and performance summaries.
- Identify inventory aging, shrinkage and replenishment concerns.
- Provide verified operational activity records to Finance for manufacturer billing.
- Review operational KPIs with management and recommend improvements.

Qualifications & ExperienceRequired:

- Minimum 2–4 years of experience in inventory control, logistics coordination, distribution or warehouse administration.
- Experience working with inventory management systems, ERP or warehouse management software.
- Strong Microsoft Excel skills, including reporting, reconciliations and data analysis.
- Experience coordinating carriers, shipments and shipping documentation.
- Strong organizational skills and attention to detail.
- Ability to work with multiple priorities and resolve operational problems.
- Strong written and verbal communication skills.
- Ability to work independently and follow through on outstanding issues.

Preferred:

- Previous experience with CHEP pallet reporting, reconciliation and account management.
- Experience in food distribution, grocery distribution, manufacturing or third-party logistics.
- Familiarity with Costco or other major retail distribution requirements.
- Experience with lot tracking, expiration dates and food traceability.
- Experience working with manufacturer-owned or consignment inventory.
- Familiarity with vendor-managed inventory and replenishment planning.
- Experience preparing operational KPI dashboards.

Pay: From $45,000.00 per year

Benefits:

- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Inventory & Logistics Coordinator (Calgary)
🏢 DNW Distribution
📍 Calgary