Job Summary

The Shift Supervisor coordinates daily store operations, supports the team on shift, and helps deliver attentive customer service and effective retail sales. This hands-on role balances team leadership with accurate transactions, organized merchandising, and smooth day-to-day administration.

Responsibilities

- Supervise and coach team members, coordinate shift priorities, and support training, recruiting, and interviewing activities.
- Assist customers, oversee POS transactions and cash handling, and resolve service concerns with clear communication and sound judgment.
- Maintain merchandising, pricing, and store organization; support purchasing, inventory needs, and sales goals.
- Complete shift records and assist with payroll, bookkeeping, and budget-related administration as assigned.
- Your impact: A well-coordinated shift helps customers receive prompt service and gives colleagues clear priorities.

Requirements





Experience in a Mediterranean, Shawarma, or Fast-Food Quick-Service Restaurant (QSR) is required.

Availability: Morning/ Afternoon/Evening/Closing Shift. Weekdays and Weekends, Flexible.

Required: Practical leadership, communication, organization, time management, basic math, POS, and cash-handling capabilities support protected, accurate operations and effective team coordination. Preferred: Supervising experience, retail sales or management experience, and strengths in customer service, merchandising, training, purchasing, payroll, or bookkeeping are advantageous; bilingual or multilingual communication can help serve a wider range of customers.

Pay: $19.00 per hour

Expected hours: 35.0 per week

Work Location: In person

📌 Shift Supervisor (London)
🏢 Shawarma Pita Palace London Ontario
📍 London