ob Summary

As an Account Coordinator at Sore Thumb Inc., you’ll support client relationships and account management by coordinating creative, digital marketing, and web-related projects. You’ll work closely with clients, designers, marketing specialists, and other team members to ensure projects are delivered on time and meet client expectations. Your role will involve managing client requests, tracking project progress, coordinating communications, and helping maintain strong customer relationships.

Responsibilities

- Coordinate project tasks, timelines, and deliverables for digital marketing, branding, graphic design, and web development projects.
- Support account management by maintaining client information, tracking requests, responding to inquiries, and helping resolve service-related questions.
- Monitor project progress, organize feedback, and communicate updates between clients and internal creative and marketing teams.
- Assist with preparing client presentations, project briefs, proposals, and marketing-related materials.
- Use CRM systems, project management platforms, and other digital tools to organize account information, track activities, and maintain accurate records.
- Collaborate with marketing, design,



and web development teams to coordinate client communications and ensure smooth project delivery.

Your impact: Effective account coordination helps Sore Thumb Inc. maintain robust client relationships, deliver creative projects efficiently, and provide reliable, responsive service throughout the project lifecycle.

Requirements

Required: Strong communication, customer service, organizational, and project coordination skills are essential. The ability to manage multiple tasks, maintain accurate client records, coordinate project timelines, and communicate effectively with clients and internal teams is important. Analytical and problem-solving skills are also valuable for reviewing project information, tracking progress, and identifying opportunities to improve client service.

Preferred: Experience in account coordination, customer relationship management (CRM), digital marketing, creative services, graphic design, web development, or advertising is an asset. Familiarity with Salesforce or other CRM systems, project management tools, and digital marketing platforms is considered an advantage.

Pay: From $53,285.39 per year

Benefits:

- Dental care
- Extended health care
- Flexible schedule

Work Location: In person

📌 Account Coordinator (Barrie)
🏢 Sore Thumb
📍 Barrie