Overview

The Night Auditor supports smooth overnight hotel operations by balancing guest service with accurate end-of-day records. This front desk role helps maintain a welcoming, organized environment throughout the night and prepares useful updates for the incoming team.

Responsibilities

- Welcome guests, assist with check-in and check-out, and respond to requests with qualified phone etiquette and attentive customer service.
- Review and reconcile daily transactions, prepare routine reports, and maintain accurate records in hotel systems.
- Monitor the front desk overnight, coordinate guest services, and share relevant updates with colleagues.
- Your impact:



Transparent records and thoughtful assistance help guests feel supported and colleagues begin their shifts prepared.

Requirements

Required: Clear communication, customer service, phone etiquette, accurate recordkeeping, and basic computer skills support dependable overnight front desk duties. Preferred: Hotel experience, familiarity with multi-line phone systems, and guest services or hospitality experience are helpful; bilingual or multilingual communication can help serve a wider range of guests.

Pay: $16.00-$17.00 per hour

Perks:

- On-site parking

Work Location: In person

📌 Night Auditor (Calgary)
🏢 Element Calgary Airport | Four Points Calgary Airport
📍 Calgary