Care Planner – Halton Region

Full-Time

Hybrid Position

Location: Oakville, Burlington and Milton, Ontario
Employer: Right at Home Halton
Salary: $65,000–$80,000 annually, plus performance-based variable compensation

About Right at Home

Right at Home is one of Canada's leading home care organizations, providing personalized in-home support to seniors and adults who require assistance to remain safe, comfortable and independent in their homes. We believe care should be truly client-centered – built around compassion, dignity and respect.

Our services include companionship, personal care, nursing care and specialized support. We are committed to improving the quality of life of our clients through compassionate, dependable and individualized care.

We are looking for a motivated and compassionate Registered Nurse (RN) or Registered Practical Nurse (RPN) to join our team as a Care Planner serving the Halton Region, including Oakville, Burlington and Milton.

About the Role

The Care Planner plays an important role in ensuring clients and their families receive exceptional, individualized care. This position combines clinical knowledge, client relationship management, care coordination and community engagement.

Working directly with clients, families and caregivers, you will conduct assessments, develop personalized care plans and monitor the ongoing quality of care delivered.

This is a hybrid position involving both office-based work and travel throughout the Halton community for client assessments, home visits, caregiver support and community relationship development.

We are a small Care Planning team, so we are looking for someone who is proactive, self-motivated and comfortable working independently while also contributing positively to a collaborative team environment.

Key Responsibilities

1. Client Assessments & Care Planning

- Respond to new client inquiries and support the intake and onboarding process with a compassionate, client-focused approach
- Conduct comprehensive client assessments, including in-home consultations, to identify individual needs, preferences and care requirements.
- Develop, implement and oversee personalized care plans in collaboration with clients and their families
- Provide guidance and support to clients and families as they navigate the healthcare system and connect them to community resources.
- Monitor changes in client care needs and make appropriate care recommendations to ensure continuity and quality of care.

2. Care Team Development & Support

- Act as the liaison between the Manager of Client Services and the Care Coordination team to help select and develop appropriate caregiver teams for each client.




- Collaborate with the Scheduling team to ensure caregiver assignments align with client care plans, preferences and individual needs.
- Communicate client-specific care requirements and expectations to ensure caregivers are properly informed and prepared.
- Address client and caregiver concerns and help resolve service-related issues.
- Maintain regular communication with clients, families and caregivers to support positive working relationships.

3. Community Engagement & Relationship Development

- Develop and maintain positive relationships with healthcare professionals, community organizations, hospitals, retirement residences and other referral partners.
- Represent Right at Home at community events, professional meetings and networking opportunities.
- Act as a positive ambassador for the organization and its commitment to quality home care.

4. Administration & Team Collaboration

- Maintain accurate client records, assessments and care plans.
- Ensure documentation and communication are completed in a timely and professional manner.
- Work closely with the Manager of Client Services, Care Coordination team and management to support effective service delivery.
- Contribute to the ongoing growth and success of the Halton team.

Qualifications & Experience

- Current registration with the College of Nurses of Ontario (CNO) as a Registered Nurse (RN) or Registered Practical Nurse (RPN), in good standing.
- Minimum of two years of nursing experience. Community, home care or discharge planning experience is an asset.
- Strong clinical assessment skills, familiarity with medical terminology and confidence navigating the Ontario Health Care system.
- Experience in care planning, care coordination or client management is preferred.
- Strong leadership and organizational skills
- Exceptional communication skills and relationship building abilities.
- Valid Ontario driver's licence and access to a reliable personal vehicle. Regular travel throughout Oakville, Burlington and Milton is required.
- Current CPR/First Aid certification and Vulnerable Sector Check
- Strong computer skills, including proficiency with Microsoft Office and electronic documentation systems. Experience with Alayacare Home Health Care software is an asset

The Qualities We Are Looking For

The successful candidate will be someone who:





- Is a self-starter who takes initiative and can work independently with minimal supervision.
- Works well within a small, collaborative team and understands the importance of communication and teamwork.
- Has excellent organizational, time-management and prioritization skills.
- Is adaptable and comfortable managing competing priorities in a quick-paced environment.
- Demonstrates sound clinical judgment and problem-solving abilities.
- Has excellent interpersonal and communication skills.
- Is compassionate, approachable and confident when working with seniors, families and caregivers.
- Enjoys building relationships and representing the organization within the community.

Compensation & Benefits

- Annual salary of $65,000–$80,000, commensurate with experience and qualifications.
- Additional performance-based variable compensation.
- Monthly car allowance to support travel throughout the Halton territory.
- Extended health and dental benefits.
- A collaborative and supportive work environment.
- Opportunities for professional development and ongoing education.
- The opportunity to make a meaningful difference in the lives of clients and families.

Work Location & Schedule

- Territory: Halton Region, including Oakville, Burlington and Milton.
- Work Arrangement: Hybrid position combining office-based work (Burlington and Hamilton offices) and community-based responsibilities.
- Schedule: Monday to Friday, 9:00 a.m. to 5:00 p.m. (hours may vary depending on client needs).
- Travel: Regular travel throughout the Halton territory is required. A valid driver's licence and reliable personal vehicle are mandatory.

How to Apply

If you are a Registered Nurse or Registered Practical Nurse who is passionate about providing exceptional care, enjoys working with people and is looking for an opportunity to make a meaningful impact in the community, we would love to hear from you.

Please submit your resume and cover letter for consideration.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Right at Home Halton/Niagara

Adding Life to Years. It's What We Do.

Pay: $65,000.00-$80,000.00 per year

Benefits:

- Dental care
- Extended health care

Application question(s):

- Are you currently licensed to practice nursing in Ontario and is registered in good standing with the CNO?
- Do you have a valid (issued within 6 months) Vulnerable Sector Check (VSC)?
- Do you have experience building relationships and finding recent opportunities to grow care services?

Experience:

- Care Planner: 1 year (preferred)
- Nursing: 2 years (required)

Licence/Certification:

- driving licence and a reliable car (required)

Work Location: Hybrid remote in Burlington, ON

📌 Care Planner - Halton Region (Burlington)
🏢 Right at Home - Niagara
📍 Burlington