Kingdom Development Inc. is seeking a responsible, results-driven, and customer-focused New Home Sales Manager to lead our new home sales team and drive sales growth for our residential development projects in the Greater Toronto Area.

The successful candidate will oversee day-to-day sales operations, lead and develop sales team members, establish sales targets, monitor performance, and implement effective sales strategies to maximize sales results. The role also involves managing customer relationships, coordinating sales activities, developing industry partnerships, and working closely with internal departments to deliver a professional and seamless home-buying experience.

The ideal candidate has experience in residential real estate, residential mortgage services, or a related industry, with demonstrated team leadership abilities and exceptional sales skills. Fluency in English and Mandarin is required, while proficiency in Cantonese is an asset.

Key Responsibilities

· Plan, organize, and direct daily new home sales operations to achieve company sales targets and business objectives.

· Develop and implement sales strategies, sales plans, and performance targets to increase revenue, improve conversion rates, and support the successful sales of residential development projects.

· Lead, supervise, motivate, and support the new home sales team, ensuring consistent sales performance and professional customer service.

· Recruit, train, coach, and develop sales team members to improve property knowledge, sales techniques, negotiation skills, and customer relationship management.

· Establish individual and team sales targets, monitor KPIs, review sales results, and implement performance improvement measures as needed.

· Oversee lead management, sales pipelines, customer follow-ups, appointment scheduling, and sales reporting to ensure prospective buyers receive timely and effective service.

· Guide the sales team in presenting new home developments, including floor plans, pricing, available inventory, project features, community amenities, and applicable incentives.

· Support the sales team in handling customer inquiries, negotiating purchase terms within authorized parameters, addressing objections, and converting prospective buyers into purchasers.

· Build and maintain relationships with prospective buyers, real estate agents, mortgage professionals, referral partners,



and other industry stakeholders to generate current sales opportunities.

· Coordinate with marketing teams to develop and execute sales campaigns, promotional initiatives, lead-generation strategies, and project marketing activities.

· Monitor local real estate market conditions, competitor developments, pricing trends, buyer preferences, and industry developments to identify sales opportunities and recommend appropriate strategies.

· Coordinate with internal departments, including marketing, administration, construction, legal, and customer service, to facilitate smooth sales operations and address buyer concerns.

· Monitor inventory availability, sales progress, cancellations, and closing timelines, and provide regular sales forecasts and performance updates to senior management.

· Prepare sales reports, market analyses, and management summaries to support business planning, resource allocation, and strategic decision-making.

· Establish and maintain sales procedures, customer service standards, and internal workflows to improve team productivity and operational efficiency.

· Handle escalated customer complaints and complex sales issues, implementing appropriate solutions and escalating matters when necessary.

· Ensure sales activities, advertising, customer communications, and transaction-related processes comply with applicable legislation, regulatory requirements, and company policies.

· Perform other related duties as required to support the successful sales and marketing of the company's residential developments.

Qualifications and Requirements

· Industry Experience: Previous experience in new home sales, residential real estate, residential mortgage services, property development sales, or a related industry is preferred.

· Management Experience: Demonstrated experience leading, supervising, coaching, or managing a sales team is strongly preferred.

· Sales Performance: Proven ability to achieve sales targets, manage sales pipelines, develop business opportunities,



and improve team performance.

· Language Skills: Fluent in English and Mandarin, with strong verbal and written communication skills. Cantonese proficiency is preferred.

· Industry Knowledge: Familiarity with the GTA residential real estate market, new home purchasing processes, residential development projects, and mortgage financing is an asset.

· Leadership Skills: Strong ability to motivate team members, manage performance, resolve conflicts, and foster a collaborative and results-oriented work environment.

· Business Development: Excellent communication, negotiation, relationship-building, and customer service skills.

· Analytical Skills: Ability to review sales reports, track KPIs, assess market trends, and make data-informed business decisions.

· Organizational Skills: Strong planning, time-management, problem-solving, and multitasking abilities, with attention to detail.

· Technical Skills: Proficiency in Microsoft Word, Excel, Outlook, and CRM or sales management software.

· Education: A degree or diploma in business administration, sales, marketing, real estate, finance, or a related field is preferred.

· Professional Attributes: Proactive, accountable, self-motivated, professional, and capable of working independently while collaborating with senior management and other departments.

· Availability: Willingness to work flexible hours, including evenings and weekends when required for sales appointments, model home operations, and customer events.

What We Offer

· Competitive compensation package, including base salary and performance-based commissions or bonuses, subject to company policy.

· Leadership opportunities in the growing residential development and new home sales industry.

· Opportunities to influence sales strategy, develop a high-performing team, and contribute to business growth.

· A collaborative working environment with support from management and cross-functional teams.

· Professional development and opportunities for long-term career advancement.

How to Apply

Interested candidates are invited to submit their resume, including relevant current home sales or real estate experience, team management experience, sales achievements, language proficiency.

Job Type: Full-Time

Work Location: In person

Pay: Up to $150,000.00 per year

Work Location: In person

📌 New Homes Sales Manager (North York)
🏢 Kingdom Development
📍 North York