Chez ABB, nous aidons les industries à être plus efficaces et plus durables, et chaque personne ici contribue à cet impact. Vous aurez le pouvoir d’agir, le soutien nécessaire pour évoluer et la fierté de participer aux résultats que nous créons ensemble. Joignez-vous à nous et contribuez à ce qui fait avancer le monde.

In this role, you will have the opportunity to be responsible for the accurate and timely administration of pre-sale customer requests to support well-informed customer decisions. Each day, you will support with the adaption and implementation of the sales support strategy for a designated area, in line with the global support strategy. You will also showcase your expertise by escalating to ensure timely resolution, as needed.

The work model for the role is: Hybrid

This role is contributing to the ELIP Inside Sales in Western Canada.

This role reports to the: Sales Support Manager

Responsibility:

- Supporting the Sales team in all pre-sale customer activities (price & availability, quote status, pre-sale technical questions, etc.).
- Maintaining proactive communication with the sales team and other internal functions and provides them with all relevant information to ensure customer satisfaction.
- Managing and leading special price requests as per the relevant requirements (dates, customer and company data, discounts, etc.) to allow order execution in the system.
- Collecting and archiving the documentation regarding opportunities, Special Price Agreements, and/or contracts and recording the assumptions and decisions taken during the process, in the systems within your scope of responsibility.

Qualifications:

- You are immersed and enjoy working with SAP/Microsoft Office and the Commercial and Industrial market
- You have 2 years of experience in the Electrical Distribution or Project Estimating role.




Highly adept in Customer Service and are passionate about collaborating with coworkers and Sales teams.
- You are at ease communicating with internal and external stakeholders
- You hold current drivers license valid in BC

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals.

ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

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#RunwithABB

#Runwhatrunstheworld

#LI-Hybrid

Énoncé sur l’équité en matière d’emploi et l’inclusion (Canada)

ABB valorise le dévouement, l’engagement et l’expertise de tous ses employés. En tant qu’employeur souscrivant aux principes de l’équité en matière d’emploi, nous nous engageons à favoriser un milieu de travail inclusif et diversifié. Nous appuyons activement les principes de la Loi sur l’équité en matière d’emploi et nous efforçons de bâtir un effectif qui reflète la diversité du Canada, notamment :

- Les femmes
- Les peuples autochtones
- Les membres des minorités visibles
- Les personnes en situation de handicap

ABB s’engage à offrir des mesures d’adaptation raisonnables aux candidats en situation de handicap. Si vous avez besoin d’une mesure d’adaptation à toute étape du processus de recrutement, nous vous invitons à nous en informer

📌 Sale Support Specialist (Coquitlam)
🏢 ABB Canada
📍 Coquitlam