Mount Cain Café & Tavern

Job Description – Front of House Server / Bartender

Employer: North Island BBQ Inc.
Location: Mount Cain, Vancouver Island, BC
Position: Front of House Server / Bartender
Employment Type: Seasonal (November–April)
Schedule: Friday–Monday, with additional shifts during Winter and Spring Break. Hours are dependent on mountain operations and weather conditions.

Position Overview

We are looking for a friendly, reliable, and hardworking individual to join our Mount Cain Café & Tavern team for the winter season.

As a Front of House Server / Bartender, you will help create a welcoming and enjoyable atmosphere for guests while providing productive food and beverage service.

We operate in a rapid-paced, casual mountain environment where teamwork and flexibility are essential. Staff are expected to assist in multiple areas of the café and tavern as needed.

Key Responsibilities

Customer Service & Front of House

- Greet customers and provide friendly, welcoming service.
- Take food and beverage orders accurately.
- Operate the POS system and process cash and card payments.
- Serve food and beverages in a timely manner.
- Maintain clean tables, counters, and customer areas.
- Assist with dining room setup, service, and cleanup.
- Address customer questions and concerns professionally.

Bar & Beverage Service

- Prepare and serve alcoholic and non-alcoholic beverages.
- Verify customer identification when required.
- Follow BC liquor service regulations and responsible serving practices.
- Monitor alcohol consumption and recognize signs of intoxication.
- Maintain a clean, organized, and stocked bar area.
- Assist with beverage inventory and restocking.

General Café & Kitchen Support





- Assist with simple food preparation and plating when needed.
- Package takeout orders and assist with food pickup.
- Restock supplies, condiments, and service stations.
- Wash dishes and assist with general kitchen cleaning.
- Follow food safety, sanitation, and workplace safety procedures.
- Support other team members during busy service periods.

Qualifications & Requirements

- Must be 19 years of age or older.
- Valid Serving It Right certification required for liquor service.
- FOODSAFE Level 1 is an asset.
- Previous serving, bartending, or hospitality experience is preferred but not required.
- Strong communication and customer service skills.
- Ability to multitask and remain organized during busy periods.
- Comfortable working independently and as part of a small team.
- Willingness to assist with tasks outside primary responsibilities.
- Ability to stand for extended periods and perform general physical duties.

Working Conditions

- Seasonal employment in a remote mountain environment.
- Busy weekends, holidays, and special events.
- Shifts may include early mornings, evenings, and weekends.
- Work schedules may change depending on snowfall and mountain operations.
- Staff accommodation is provided during scheduled working days.

What We’re Looking For

Someone who brings a positive attitude, takes initiative, works well with others, and enjoys the unique atmosphere of Mount Cain.

Our goal is to provide great food, friendly service, and a welcoming après-ski experience for everyone visiting the mountain.

Pay: $20.00 per hour

Expected hours: 4.0 – 20.0 per week

Benefits:

- Casual dress
- Discounted or free food
- Flexible schedule
- Housing allowance
- On-site parking

Work Location: In person

📌 Front of House Staff (Sayward)
🏢 North Island BBQ
📍 Sayward