Broadcast Service Technician – Sony Professional Cameras
Employment Type: Direct Hire, Full-Time
Salary Range: $55,000–$60,000 per annum
Location: On-site, Mississauga, ON
Working Hours: Monday to Friday, 8:00 a.m.–4:30 p.m.

We are seeking a Broadcast Service Technician to provide expert technical service, repair, and support for Sony professional cameras and a range of broadcast and professional video/audio products. This role is critical to ensuring equipment performs reliably and delivers optimal visual quality for broadcast, production, and professional AV customers.

The successful candidate will combine component-level electronics repair, mechanical and optical camera work, system troubleshooting, firmware/configuration support, customer service, and occasional field service. This position involves independent work at the service depot, collaboration with engineers and customers, and mentoring junior technicians.

Key Responsibilities

Technical Service & Repair Operations

- Diagnose, troubleshoot, repair, align, and maintain Sony qualified cameras, camcorders, and related professional video equipment to ensure reliable performance and optimal image quality.
- Perform component-level electronic repairs, including SMT/SMD soldering, desoldering, rework, circuit-board diagnostics, and replacement of faulty parts on high-density PCBs.
- Perform mechanical and optical camera repairs, including inspection and repair of lens mounts, focus/zoom mechanisms, viewfinders, sensors, connectors, handles, and cable assemblies.
- Interpret schematics, wiring diagrams, boardviews, service manuals, and technical documentation to isolate faults and complete accurate repairs.
- Use multimeters, oscilloscopes, signal generators, and other test equipment to diagnose electronic, signal, and image-quality issues.
- Diagnose, troubleshoot, and repair a wider range of broadcast and professional audio, video, data, and control equipment, including integrated systems at depot locations.
- Perform firmware updates,



product configuration, calibration, functional testing, and final QA checks to ensure equipment meets manufacturer and quality standards.
- Prepare in-warranty and out-of-warranty repair quotations, maintain detailed work-order documentation, and support product modifications and functional improvements as required.

Field Service & Customer Support

- Conduct initial checkouts, installations, commissioning, and configuration of new equipment.
- Provide on-site troubleshooting, technical support, and basic customer training.
- Assist with system assembly, installation, and coordination of subcontractors when required.
- Communicate clearly with customers regarding repair status, technical issues, and recommended solutions.
- Represent the manufacturer professionally during on-site visits and customer interactions.
- Support sales and marketing teams with system design, AutoCAD documentation, commissioning, or training when needed.

Reporting, Inventory & Team Support

- Maintain OEM-supplied tools, jigs, test equipment, and spare parts in secure, organized, and working condition.
- Submit detailed technical reports to factories for escalated or complex issues.
- Coordinate with internal departments, factories, and vendors to resolve difficult technical problems.
- Mentor and train junior technicians and support their technical development.
- Stay current with new broadcast technologies and complete required product/service training.
- Occasionally work scheduled weekends and respond to emergency service assignments.

Qualifications Required:

- 3-year diploma in Broadcast Engineering Technology,



Electronics Engineering Technology, or equivalent experience.
- Minimum 3 years of service and support experience in the broadcast, professional video, professional audio, or electronics repair industry.
- Strong component-level troubleshooting and repair experience.
- Proficiency in SMT/SMD soldering, desoldering, and PCB rework.
- Ability to read and interpret schematics, wiring diagrams, and technical documentation.
- Experience using electronic test equipment, including multimeters and oscilloscopes.
- Strong mechanical aptitude for equipment disassembly, alignment, repair, and reassembly.
- Understanding of digital and analog circuits and signal flow.
- Strong organizational, communication, and customer-service skills.
- Advanced Microsoft Office skills for reporting and documentation.
- Valid driver’s licence and ability to travel domestically and internationally as required.

Preferred:

- Direct experience repairing or servicing Sony professional cameras or other professional broadcast cameras.
- Experience with camera lenses, viewfinders, CCUs, RCPs, and camera accessories.
- Experience with optical alignment, image-quality testing, and camera calibration.
- Experience with broadcast video systems, switchers, routers, or professional AV integration.
- AutoCAD or system-diagram experience.
- Experience mentoring junior technicians or delivering technical training.

The ideal candidate is a hands-on electronics and broadcast service professional who can repair at the component level, support Sony professional cameras and broader broadcast equipment, troubleshoot integrated systems, communicate confidently with customers, and work independently while maintaining high-quality service standards.

#INDMiss

Pay: $55,000.00-$60,000.00 per year

Experience:

- service/support: 3 years (preferred)

Licence/Certification:

- diploma in Broadcast/Electronics Engineering Technology (preferred)

Work Location: In person

📌 Broadcast Service Technician (Mississauga)
🏢 Trillium Interim Staffing
📍 Mississauga