Purpose:

Provides clerical support to a Program or work group, provides assistance to the administration and staff, first point of contact for patients and visitors. Daily routines include: data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.

Duties:

- Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.

- Photocopy and collate documents for distribution, mailing and filing.

- Maintain and update manual or computerized filing, inventory, mailing and database systems.

- Open, sort and route incoming mail, manually or electronically.

- Send and receive messages using facsimile machines or electronic mail.

- Receive and direct employees, patients and visitors.

- Transcription of orders as required.

- Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.

- Register patients according to policy as required.

- Other duties as assigned.

Qualifications:

- Diploma in Office Administration, Health Office Administration Certificate or equivalent education and/or experience, preferably in a health care environment.

Skills & Ability:

- Knowledge of medical terminology and ability to transcribe orders.
- Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations.
- Customer service, interpersonal and telephone skills.
- Computer literacy in a Microsoft setting including experience in the development of spreadsheets, Word, Power Point, Outlook, and Visio.
- Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
- Ability to organize time effectively to perform the duties of the position.
- Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
- Ability to read,



write and communicate to perform the duties of the position.
- Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
- Proficiency in using telephone systems
- Knowledge of Meditech specific knowledge of ADT, ADM and ORM, MM, PCS, OE, CWS and Xerox.
- Knowledge in BORN, Criticall and Service Ontario
- Behavior consistent with Hospital Mission, ICCARE Values and Standards of Performance.

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may by assigned and qualifications may be adjusted from time to time. Only those selected for the test/ interview will be contacted.

Individuals will be selected on the basis of their ability, experience and qualifications as identified in the resume which they have attached to the posting application form. The Hospital reserves the right to conduct a formal interview and/or testing where required.

Sault Area Hospital does not use artificial intelligence (AI) to screen, assess or select applicants for a position.

Reason for Job Posting: Existing Vacancy

Sault Area Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.

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This position is covered by a collective agreement. Applications from outside the bargaining unit are welcome, but can only be considered if the position is not filled from within the bargaining unit.

Post Details

Post Date

November 9, 2026 - 3:00 pm

Closing Date

November 12, 2026 - 3:00 pm

Posting ID

(phone hidden)

Spots Available

1

Job Code

UC033.3

Department

Inpatient Mental Health 1C

Rate

$28.04 to $28.91 hourly

Shift

Shift work

Status

Temporary Full Time

Union

Full Time Unifor Clerical

📌 Unit Assistant – In-Patient Mental Health – Temporary Full Time (Sault Ste. Marie)
🏢 Sault Area Hospital
📍 Sault Ste. Marie