READY TO MAKE AN IMPACT?

We're a growing Canadian franchise network specializing in concrete coatings and flooring solutions.

We're looking for a dynamic, hands-on Director of Operations to coach our franchisees, drive business

performance, and help shape the future of our network.

YOUR ROLE

● Build strong relationships and coach franchisees toward business success.

● Monitor KPIs and develop action plans to improve profitability and performance.

● Ensure operational excellence, quality standards, and customer satisfaction.

● Lead franchisee onboarding, training, and ongoing development.

● Improve processes, tools, and the Operations Manual.

● Support network growth and strategic initiatives.

WHO YOU ARE

● A natural leader with strong business and communication skills.

● Analytical, organized, and results-driven.

● A problem-solver who takes initiative and gets things done.

● Comfortable coaching independent business owners.

● Motivated by growth, teamwork, and continuous improvement.

WHAT YOU BRING

● 5+ years of experience in operations, business management,



franchising, or a related industry.

● Experience supporting multiple locations or teams.

● Robust understanding of business performance and KPIs.

● Excellent organizational, communication, and problem-solving skills.

● Experience in Human Resources management,

● Basic knowledge of Canadian employment legislation

● Ability and willingness to travel across Canada.

● Bilingual French/English strongly preferred.

Experience in flooring, concrete coatings, epoxy, polyaspartic, or construction is an asset.

READY TO BUILD SOMETHING GREAT?

If you are not afraid to roll up your sleeves, get excited about making businesses better, help build

something bigger and enjoy working with people — we want to hear from you.

Education:

- Bachelor's Degree (preferred)

Experience:

- Management: 5 years (required)

Language:

- French (required)

Willingness to travel:

- 25% (preferred)

Work Location: On the road

📌 DIRECTOR OF OPERATIONS- Ontario and Western Canada territories
🏢 B.Protek Concrete Coatings
📍 Canada