About BWell Lounge

BWell Lounge is a multidisciplinary mental health and wellness clinic dedicated to providing compassionate, inclusive, and holistic care. Our services include psychotherapy, naturopathic medicine, IV therapy, aesthetics, and other wellness treatments.

We are looking for a friendly, organized, and proactive Clinical Coordinator to support our daily operations, assist practitioners, and ensure clients have a welcoming and seamless experience.

Key Responsibilities

- Manage daily clinic operations, including opening and closing the clinic.
- Welcome clients and provide excellent customer service.
- Answer phone calls, emails, and appointment inquiries.
- Manage bookings, cancellations, and scheduling through Jane App.
- Process payments, issue receipts, and assist with billing inquiries.
- Follow up with prospective clients and coordinate new bookings.
- Support practitioners with scheduling and administrative needs.
- Assist with client intake forms, appointment confirmations, and rebooking.
- Coordinate room rental inquiries and clinic tours.
- Maintain a clean, organized, and professional reception setting.
- Track daily appointments, payments, and outstanding administrative tasks.




- Maintain client confidentiality and follow clinic privacy procedures.

Qualifications

- Previous experience in medical reception, clinic administration, or customer service preferred.
- Experience with Jane App is a strong asset.
- Excellent communication, organization, and multitasking skills.
- Comfortable working independently and taking initiative.
- Proficient with computers, email, and scheduling software.
- Professional, reliable, and client-focused.
- Understanding of patient confidentiality and healthcare privacy practices is an asset.

What We're Looking For

We're looking for someone who takes initiative, enjoys helping people, and can confidently manage the clinic's day-to-day administrative needs with minimal supervision.

The ideal candidate is dependable, detail-oriented, and comfortable working in a multidisciplinary healthcare environment.

How to Apply

Please send your resume and a brief introduction to BWell Lounge, with the subject line Clinical Coordinator Application.

We look forward to hearing from you!

Pay: $18.00-$25.00 per hour

Benefits:

- On-site parking

Work Location: In person

📌 Part-Time Clinical Coordinator (Newmarket)
🏢 BWell Lounge
📍 Newmarket