We are seeking a dedicated and professional individual to deliver exceptional customer service to our vendors and retail partners. This role requires strong communication skills in both English and French and involves order entry, managing inquiries, resolving issues, and supporting the customer service department across various functions as needed.

Pay: $22 per hour, based on experience

Shift times- 9:00 AM to 6:00 PM

Key Responsibilities

- Respond promptly and professionally to customer inquiries in both English and French.
- Accurately enter and process customer orders in the system.
- Communicate with clients to confirm order details and provide regular updates.
- Work collaboratively with internal teams to resolve discrepancies and ensure timely delivery of orders.
- Maintain a thorough understanding of company products and services to support customer needs.
- Perform other related duties as required.

Job Requirements

- Fluency in both written and spoken French and English is required.
- Previous experience in order entry, data entry, or administrative customer service.
- Excellent attention to detail and a strong focus on accuracy.




- Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Basic to intermediate computer proficiency, including Microsoft Office; experience with Microsoft Dynamics GP (Great Plains) is an asset.
- Ability to work independently and collaborate effectively within a team.
- Positive attitude, eagerness to learn, and a commitment to delivering exceptional customer service.

Experience

- 1–3 years of relevant office experience required.
- Previous experience in data entry is essential.
- Familiarity with the veterinary industry is considered an asset.

Job Type: Full time

Pay: From $22.00 per hour

Application question(s):

- Are you on a Work Permit, Permanent Resident or a Canadian Citizen?

Experience:

- Administrative: 2 years (required)
- Great Plains: 1 year (preferred)
- order entry: 2 years (required)

Language:

- Fluent French (required)
- Fluent English (required)

Location:

- Brampton, ON (preferred)

Work Location: In person

📌 Bilingual Order Entry/CSR (English/French) (Brampton)
🏢 Avery Human Resources
📍 Brampton