Best Culture Solutions, Inc., is thrilled to team up with Paul Jen Communications to help them find the right Intermediate Graphics Designer for their team.

Established in 2015, Paul Jen Communications is a strategic communications and creative agency serving organizations across the private, public and non-profit sectors.

We help established organizations that want to go “next level” in their communications presence to clarify their direction, strengthen their brands and communicate with greater impact. Our work includes brand strategy and identity, corporate communications, campaigns, publications, websites, digital content, social media, environmental graphics, photography, video and branded experiences.

We work closely with senior leaders, communications teams and organizations operating in complex environments. Our clients expect thoughtful ideas, strong execution, sound judgment and consistently high-quality work.

Paul Jen Communications is seeking an experienced Intermediate Graphic Designer who combines strong conceptual thinking with disciplined execution.

The successful candidate must bring established professional experience, demonstrated Intermediate-level responsibility and a portfolio that reflects the creative judgment.

You understand that effective design must do more than look good. It must solve a communication challenge, support a clear strategy, reflect the character of the organization and connect with the intended audience.

In this role, you will develop and execute creative work across brand, corporate communications, digital, print and environmental applications. You will take ownership of projects from initial concept through final production, contribute to creative and strategic discussions, and help maintain a consistently high standard of work across the agency.

You will work closely with the Managing Partner, clients, designers, writers, developers and external production partners. You must feel comfortable presenting your thinking, receiving direct feedback and refining your work without losing sight of the original objective.

We value people who take pride in their work, communicate openly and follow through. Our designers balance creativity with practical thinking, ask good questions, understand the purpose behind the assignment and develop solutions that serve the client rather than follow trends without reason.

We collaborate, but every team member remains accountable for the quality and accuracy of their own work. Because clients rely on us to represent their organizations publicly, quality, accuracy, judgment and professionalism matter at every stage. This role requires a designer who can work with direction and bring a clear professional point of view.

Our recruitment process is simple. You’ll have an initial interview, followed by a portfolio review (portfolios can be sent to [email protected]). If successful, you’ll have a technical and creative discussion with our team along with a practical design assessment. If successful, we’ll do reference checks and employment verification, then get you an offer letter if everything checks out!

How You’ll Move the Needle

- Understand client objectives to develop strategic and visually appealing communications collateral, leading assigned work through to final production
- Create brand identities, campaigns, marketing materials, digital/social content, presentations, websites, and publications/reports, building integrated visual systems that consistently work across different media and channels
- Distill complex information into clear, simple, engaging, and accessible visual communications while applying brand standards accurately




- Identify opportunities to evolve and strengthen a client’s visual expression
- Create foundational 3D models and renderings for environmental graphics, displays, and branded spaces, preparing mock-ups, prototypes, and presentation materials for clients
- Collaborate with internal writers, strategists, and other designers to work on and present concepts, with recommendations and rationale to internal teams and clients
- Coordinate with printers, photographers, developers, and other suppliers to meet the needs of clients within the strategic vision.
- Prepare production-ready files for print, fabrication, and digital delivery by reviewing proofs, specifications, renderings, and final materials for accuracy in typography, spacing, colour, imagery, brand consistency, and technical quality
- Provide guidance and constructive feedback to other designers in the spirit of upholding the company’s creative standards and to share relevant technical and creative knowledge
- Effectively manage multiple concurrent projects and deadlines, anticipating all scheduling, production, and technical needs and managing expectations
- Work confidently in an AI-assisted environment by using relevant tools to support your research, ideation, image development, prototyping, refinement, and production
- Apply strong creative judgment when using AI tools, ensuring work remains accurate, original, and brand-appropriate, and within copyright, confidentiality, bias, and brand-integrity rules
- Stay on top of current trends in AI, 3D visualization, digital platforms, production practices, sharing new knowledge with the team
- Contribute to a professional, collaborative, and accountable agency environment.

What You Need to Succeed

- A minimum of 7 years of progressive, full time graphic design experience
- 3 or more years of experience in a Intermediate-level graphic design role in an established agency, communications firm, corporate creative department, or similar
- A diploma or degree in graphic design, visual communications, a related discipline, or professional experience equivalent to the same
- Demonstrated experience taking ownership of complex assignments from conception to completion while maintaining consistency and accuracy across multiple projects

Portfolio

- A strong portfolio that demonstrates conceptual thinking, visual storytelling, and polished execution in the areas of brand identity, corporate communications, campaigns, publications or reports, digital content, social media, presentations, environmental/spatial applications, and print production
- Your portfolio must show concept development from ideation through to final execution and clearly identify your contribution to collaborative work.

Design and Technical Skills

- Advanced proficiency in Adobe InDesign, Illustrator, and Photoshop
- Working knowledge of Figma and current digital execution workflows
- Strong knowledge of typography, composition, hierarchy, grid systems, colour, imagery and information design.
- Strong experience with brand identity systems and guideline application
- Strong understanding of print and digital design with experience preparing commercial print files and digital/website assets, including reviewing proofs, bleeds, colour requirements, and final output
- Proven ability to interpret a brief and identify the central communication challenge,



then create straightforward solutions for complex communication while working within an established brand and identifying areas for improvement

3D Modelling and Rendering

- Foundational proficiency in 3D modelling and rendering using Adobe Substance 3D, Blender, SketchUp, or similar applications
- Proven ability to create credible visualizations for branded environments including signage, displays, spatial concepts, and presentations, with basic materials, lighting, perspective, scale and composition, integrating 3D elements into presentations and visual systems
- Advanced architectural visualization, animation, or specialist 3D production experience is an asset

AI-Assisted Creative Skills

- Proficiency in an AI-assisted creative environment to use AI-enabled tools for research, mood-board development, visual ideation, image generation, concept exploration, prototyping, retouching, image refinement, and production support
- Able to write and refine prompts to meet creative objectives, assessing outputs critically instead of accepting the first result, and combine AI-assisted work with professional design, editing, and art direction
- Ability to use AI tools while producing final work that reflects human judgment, professional standards, and the client’s brand. AI is a tool, but not a substitute for strategic thinking or design skill
- Understand AI limitations and risks, including copyright, confidentiality, bias, accuracy, and client-data considerations

Communication and Professional Skills

- Strong written and verbal communication, confidence presenting work and explaining design decisions directly and professionally to clients, colleagues, and suppliers
- Strong active listening skills, able to interpret feedback accurately and respond constructively
- Strong time management and organization skills, able to manage multiple projects simultaneously without sacrificing quality of product or result
- Attention to detail and accuracy, using sound judgment reliably with accountability and follow-through
- Ability to work independently without constant supervision
- Problem-solving acumen, identifying practical solutions while collaborating effectively
- Ability to follow established processes and maintain clear project documentation while identifying areas for process improvement

Experience that Would Give You an Edge, but Not Required

- Website design with WordPress or another content management system, integrating email marketing platforms and analytics
- Use of motion graphics or animation tools such as Adobe After Effects
- Advanced 3D modelling, texturing, lighting, or rendering experience, including environmental graphic design, signage or wayfinding
- Experience in corporate, government, Indigenous, industrial, or non-profit communications and creating accessible communications materials

How to Apply

- Send us a current résumé, professional portfolio (email to [email protected]), and a brief introduction explaining your interest in the position
- Ensure your résumé has clear employment dates and formal titles for each position and describes senior-level responsibilities with clear identification of your contribution to collaborative portfolio projects
- Be prepared with two references, with at least one of them able to verify your senior title, employment dates, and level of responsibility

Best Culture Solutions, Inc., is grateful for the time of all those who apply, however only those applicants selected for an interview will be contacted by our team.

Candidates that reach out to the studio directly and all applications must come directly to Best Culture Solutions, Inc.

Pay: $70,000.00 per year

Benefits:

- On-site parking
- Paid time off

Work Location: In person

📌 Intermediate Graphic Designer (Etobicoke)
🏢 Paul Jen Communications
📍 Etobicoke