WE’RE HIRING!

Fireplace Sales Consultant

The Wood Shed Fireplace Supply | St. John’s, Newfoundland

Love working with people? Have an eye for design? Enjoy helping customers bring their projects to life?

The Wood Shed Fireplace Supply is looking for a motivated, customer-focused Fireplace Sales Consultant to join our team in St. John’s.

We take pride in providing quality fireplace products, knowledgeable service, and helping our customers make informed decisions. We believe that selling a fireplace is about more than choosing an appliance—it’s about understanding the customer’s home, their vision, their needs, and making sure they get the right product for their project.

We’re looking for someone who shares that approach and takes pride in providing an excellent customer experience from the first conversation through to the final purchase.

No previous fireplace industry experience is necessary. We will provide training on our products, venting systems, manufacturer specifications, and installation requirements. A willingness to learn and attention to detail are what matter most.

RESPONSIBILITIES

- Build strong customer relationships by understanding individual needs, preferences, budgets, and project goals.
- Help customers select the right wood-burning and propane-burning fireplaces, freestanding stoves, and related products for their homes.
- Assist customers with design ideas, product selections, and fireplace layouts to help bring their vision to life.
- Develop a strong understanding of our products, venting components, accessories, and installation possibilities.




- Refer to manufacturers’ owner’s manuals to understand and communicate important installation requirements, clearances, and venting specifications.
- Guide customers through the decision-making process, ensuring they have the information needed to make the right purchase.
- Prepare accurate quotes for fireplace projects, including appliances, venting components, accessories, and related materials.
- Assist customers in person, over the phone, and by email, providing professional communication and timely follow-up.
- Demonstrate products and explain their features, operation, maintenance, and benefits.
- Process purchases and sales orders accurately.
- Work alongside our installation and service teams to help ensure a smooth customer experience from purchase to installation.

WHAT WE’RE LOOKING FOR

- Strong customer service and communication skills.
- A friendly, approachable, and professional attitude.
- Ability to listen to customers, understand their needs, and recommend appropriate solutions.
- Willingness to learn about different fireplace products, technical specifications, and installation requirements.
- Ability to read and understand product information and manufacturers’ owner’s manuals.
- Strong attention to detail, particularly when preparing quotes and selecting fireplace components.
- Comfortable using computers, Microsoft Office,



and customer management systems.
- Basic math skills and the ability to prepare accurate quotes and process orders.
- Ability to build customer relationships, confidently recommend products, and close sales.
- Organized, dependable, and capable of managing multiple customer projects.

Experience in retail sales, inside sales, building products, construction, or home renovations would be considered an asset.

WHAT WE OFFER

- Comprehensive product and technical training.
- The opportunity to learn a specialized and rewarding industry.
- A supportive team environment.
- The prospect to work with quality wood-burning and propane fireplace products.
- A position where product knowledge, customer relationships, and attention to detail are valued.

THE WOOD SHED APPROACH

At The Wood Shed, we understand that purchasing a fireplace or wood stove is an important investment in someone’s home.

Our goal isn’t simply to sell a product. It’s to make sure our customers feel comfortable, informed, and confident in their decision.

We believe in taking the time to answer questions, exploring design possibilities, understanding the technical details, and paying attention to the little things that make a project successful.

If you’re someone who enjoys working with people, has an interest in home design and building products, and takes pride in doing things right, we’d love to hear from you!

Apply in person or send your resume to The Wood Shed Fireplace Supply.

70 Ruby Line, St. John’s, NL

Pay: $25.00-$35.00 per hour

Benefits:

- Casual dress
- On-site parking

Work Location: In person

📌 Fireplace Sales Consultant. (St. John's)
🏢 The Wood Shed Fireplace Supply
📍 St. John's