Senior E-Commerce Product Manager

Job Overview:-

What you'll do:

Product strategy and roadmap

- Own the product vision and roadmap for the storefront build and modernization, tied to the client's business and marketing goals
- Define success metrics, such as conversion rate, average order value and site performance, and use them to prioritize
- Bring a explicit point of view on e-commerce best practices, competitors and emerging trends

Product ownership and delivery

- Own and prioritize the backlog, and write user stories with clear acceptance criteria
- Lead backlog refinement, sprint planning and sprint reviews with the delivery teams
- Coordinate across 2–3 internal teams (e.g., design, development, QA, content) to get results delivered, managing dependencies, risks and timelines
- Drive user acceptance testing, launch readiness and post-launch improvements

Business analysis

- Gather and document requirements through stakeholder interviews and working sessions
- Map current- and future-state customer journeys, from search and product pages through checkout, account management and reorder
- Translate business needs into functional requirements that teams can build and test against
- Use site analytics and customer feedback to find friction and opportunities

Design and customer experience

- Partner with UX/UI designers to shape a modern, intuitive, on-brand storefront
- Review wireframes, prototypes and design comps, and give specific, actionable feedback
- Champion usability, mobile experience, accessibility and visual consistency

Executive communication

- Act as a primary point of contact for the client's VP/GM and Marketing Director
- Prepare and deliver executive-level presentations, status updates and roadmap reviews
- Communicate progress, risks, trade-offs and decisions clearly and early, in writing and live

What you bring:

Non-negotiables.



Applications that don't clearly meet these won't move forward.

- Digital e-commerce depth: 5–6+ years of solid, hands-on experience on e-commerce storefronts, such as builds, replatforms, redesigns or ongoing feature delivery. Your application should make this easy to see.
- Exceptional communication: Polished, executive-ready verbal and written skills. This role is highly client- and business-facing, so we assess communication at every stage, starting with your application.
- Executive presence: Experience presenting to, updating and coordinating with VP- and director-level stakeholders.
- Location and availability: Based in the US or Canada, able to work Central Time hours, and willing to travel 1–2 times a year if the client requests it.

You'll also bring:

- Experience across product management, product ownership and business analysis, ideally all three at once
- Working knowledge of, or exposure to, platforms such as Magento (Adobe Commerce), Drupal and Acquia, or similar. Deep technical expertise isn't required, but you can speak credibly with the teams who build on them.
- A keen eye for design, UX and aesthetics, and the vocabulary to explain what works and what doesn't
- Proven ability to coordinate multiple teams and drive work to completion
- Experience in Agile/Scrum teams, using tools such as Jira and Confluence (or similar)

Nice to have

- Hands-on experience with a Magento (Adobe Commerce), Drupal or Acquia build or replatform
- B2B e-commerce experience, such as customer-specific pricing, quick reorder or account management
- Background in manufacturing, medical devices, dental or healthcare
- Agency or consulting experience in a client-facing role
- Familiarity with Figma and with analytics tools such as Google Analytics 4 or Adobe Analytics
- A product or business analysis certification, such as CSPO, PSPO or CBAP

Pay: $60,000.00-$120,000.00 per hour

Work Location: Remote

📌 Senior Product Manager- E-Commerce (Canada)
🏢 Showman Sphere
📍 Canada