Overview
The Cafe Manager (Short Term Contract - Temporary) is responsible for the overall daily operations, financial performance, team leadership, and guest experience of the coffeehouse. This hands-on leadership role ensures the delivery of exceptional specialty coffee and food products, maintains rigorous health and safety standards, and fosters a positive, inclusive, and high-performing team culture. The ideal candidate balances operational excellence with robust business acumen to drive sales, control costs, and cultivate community engagement.

This is a short term position to fill a maternity leave vacancy until April 2027. There is the potential for the successful candidate to stay on as an employee following the term of the contract.

Duties
- Oversee daily opening and closing procedures, ensuring seamless shift transitions and adherence to brand standards.

- Monitor product quality, consistency, and presentation for all espresso beverages, food items, and retail merchandise.

- Manage inventory levels, conduct regular stock counts, and place timely orders to minimize waste

- Maintain immaculate standards of cleanliness, hygiene, and organization across the front-of-house, seating area, and back-of-house facilities.

- Ensure all equipment (espresso machines, grinders, refrigeration, POS systems) is properly maintained, with prompt servicing arranged when necessary

- Create balanced labor schedules that align with peak customer traffic patterns while adhering to budgets

- Provide ongoing coaching, feedback, and training for baristas and shift supervisors to develop core skills and career pathways

- Handle staff attendance, punctuality, and behavioral expectations constructively,



maintaining clear documentation and proactive communication.

- Foster a supportive, collaborative, and qualified work environment that encourages teamwork, staff retention, and morale

- Drive store profitability by meeting or exceeding sales targets, labor cost goals, and food/beverage cost-ofgoods-sold (COGS) targets

- Manage cash handling procedures, daily register reconciliations, secure counts, and timely cash drops.

- Handle administrative paperwork efficiently, including invoice tracking, and vendor communications.

- Model exceptional customer service by greeting regulars warmly, handling guest inquiries, and resolving feedback promptly and professionally.

- Promote in-store marketing initiatives, seasonal promotions, loyalty programs, and community engagement events.

- Cultivate a welcoming third-space atmosphere that encourages customer loyalty and community connection.

Experience
- Minimum 2–3 years of supervisory or management experience in a fast-paced specialty coffeehouse, cafe, bakery, or restaurant environment.

- Coffee Expertise: Deep knowledge of espresso preparation, milk texturing, coffee extraction principles, and barista craft.

- Leadership Skills: Demonstrated ability to lead, inspire, and manage a diverse team, resolve conflicts fairly, and hold staff accountable.

- Business Acumen: Strong numerical skills with experience managing labor budgets, inventory control, and basic profit-and-loss awareness.

- Certifications: Valid Food Safe is required

Pay: $21.00-$23.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

- Discounted or free food
- In office parking

Experience:

- Supervising: 2 years (required)
- Quick service & fast food restaurant: 2 years (required)

Work Location: In person

📌 Cafe Manager (Short Term Temporary Position) (Victoria)
🏢 Good Earth Coffeehouse Capital Park
📍 Victoria