Store Manager (Vaughan)

Store Manager (Vaughan)

10 Nov
|
TINTEXPRESS
|
Vaughan

10 Nov

TINTEXPRESS

Vaughan

Tint Express is a growing automotive service and customization company specializing in window tinting, paint protection film, ceramic coating, automotive detailing, vehicle wraps, decals, dashcam installations, and other premium automotive enhancements.

We are seeking an experienced, results-oriented Sales Manager to lead our operations, maximize revenue opportunities, develop customer relationships, and drive overall store performance.

Roles and Responsibilities

1. Sales strategy & Revenue Management

- Develop and execute effective sales strategies to achieve daily, weekly, and monthly revenue targets.
- Monitor sales performance,identify revenue gaps,and implement corrective actions plans.
- Drive business growth through strategic upselling,cross-selling,and premium service recommendations.
- Analyze sales conversion rates, average transaction values, and customer purchasing patterns to improve profitability.
- Establish measurable sales objectives and ensure consistent achievement of performance targets.

2. Sales team leadership & Performance Management

- Lead ,supervise and motivate sales associates to achieve individual and store-level sales objectives.
- Establish transparent performance expectations and monitor employee productivity and sales effectiveness.
- Ensure sales representatives deliver accurate product information and professional customer consultations.
- Foster a high-performance sales culture focused on teamwork, customer satisfaction and measurable results.

3. Customer Acquisition & relationship management

- Manage customer inquiries, consultations, quotations, and sales negotiations.
- Ensure timely follow-up on prospective leads,pending quotations,and customer inquiries.
- Build long -term customer relationships to encourage repeat business, referrals, and customer loyalty.




- Handled escalated customer concerns professionally and implement effective resolutions.

4. Store operations and Sales coordination

- Oversee front-end sales operations to ensure efficient customer service and smooth daily business activities.
- Coordinate with back-end supervisors regarding service bookings, job priorities, and vehicle delivery schedules.
- Ensure customer commitments align with available resources, service, capacity, and operational timelines.
- Collaborate with store management to resolve operational challenges affecting sales performance and customer satisfaction.

5. CRM management & Sales Reporting

- Ensure accurate documentation of customer inquiries, quotations, confirmed sales, and follow-up activities in the company CRM.
- Monitor daily sales transactions and maintain accurate customer and sales records.
- Prepare daily sales summaries, weekly performance reports, and monthly revenue forecasts.
- Analyze sales performance data and provide actionable recommendations to senior management.
- Ensure sales-related information is consistently updated and communicated across relevant departments.

Qualifications & Requirements

- Minimum 3-5 years of experience in sales management, automotive sales, retail management, or a related field.
- Proven track record of achieving sales targets and driving revenue growth.
- Experience supervising, coaching, and managing sales teams.
- Strong understanding of sales strategies, customer acquisition, and relationship management.
- Experience with CRM software, sales reporting, and performance analysis.
- Strong organizational skills and attention to detail.
- Automotive industry knowledge is strongly preferred.
- Ability to work flexible hours, including weekends, based on operational requirements.

Pay: $50,000.00-$54,000.00 per year

Work Location: In person

📌 Store Manager (Vaughan)
🏢 TINTEXPRESS
📍 Vaughan

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