Account Manager (Kitchener)

Account Manager (Kitchener)

10 Nov
|
Biomatik
|
Kitchener

10 Nov

Biomatik

Kitchener

Career Opportunities at Biomatik

At Biomatik, we believe that advancing scientific progress goes hand in hand with contributing to a better world. We’re proud to support meaningful research—from cancer and vaccine development to food safety and beyond.

We are always seeking passionate, driven individuals who want to grow with a company that values teamwork, innovation, and making a real impact.

We recognize and reward the outstanding contributions of our team members. If you're interested in joining us, please send your resume to [email protected] . Kindly note that only candidates selected for an interview will be contacted.

Working Conditions, Compensation, and Benefits

- Hours : Monday to Friday, 8:00 AM – 4:30 PM

- Bonus : Discretionary, based on personal and company performance

- Key Benefits :

- Health Benefits Insurance Plan

- Paid Time Off

- Employee Referral Program

- Fitness Program

Health Perks Insurance Includes :

- Prescription Drug Coverage

- Extended Health Care

- Dental and Vision Care

- Group Life Insurance & Dependent Life Insurance

- Long-Term Disability

- Accident & Serious Illness Coverage

Account Manager

Job Type : Full-Time
Base Salary : Negotiable based on experience
Bonus : Discretionary

Required Background : Degree in biology, biotechnology,



or related life sciences

Role Overview :
The Account Manager oversees customer service operations with a strong focus on technical support and inside sales to meet growth objectives. This role also includes training and coaching coworkers. Reports to the Team Lead/Manager.

Key Responsibilities :

- Handle inbound inquiries and provide expert product recommendations

- Generate and follow up on quotations and close sales

- Process orders and purchase documentation

- Provide post-sales support (updates, issues, complaints, billing)

- Drive sales growth through account development and lead generation

- Coach and support team members and external partners

- Improve and adhere to workflow procedures and internal policies

- Foster leadership, collaboration, and continuous improvement

Qualifications :

- Degree in a life sciences field

- Minimum 2 years of customer service and sales experience

- Experience with CRM/accounting software (an asset)

- Leadership experience (an asset)

- Strong problem-solving and analytical skills

- Excellent communication and organizational skills

- Proficiency in Microsoft Excel/Word (intermediate to advanced)

📌 Account Manager (Kitchener)
🏢 Biomatik
📍 Kitchener

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