Action Trailer Sales Inc. is a leader in commercial trailer sales, service and fleet maintenance across Ontario. Our Mississauga shop specializes in full-service trailer repairs, preventative maintenance and fabrication.
Duties:
Greet incoming service customers, answer service calls/emails and record service details and unit information to open a work order.
Obtains customer signature and establishes method of payments for service. Requesting Purchase Order numbers for repairs.
Invoice processing and filing for service department.
Contacts customers to report repairs finished or any changes and get proper authorization before any additional repairs are performed.
Solid computer skills to manage scheduling, preventative maintenance database, unit service history and warranty submissions.
Support Service Manager with daily workflow, dispatching of technicians and interact with Parts Department on parts availability.
Qualifications:
Minimum 2 years experience in a Service Writer or Service Advisor position, preferably in the industry.
Understanding of trailer systems; brakes, suspension, electrical, refrigeration units, doors, and structural components.
Strong organizational and time management skills.
Proficient in spoken and written English.
Job Types: Full-time, Permanent
Pay: $45,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
Education:
- Secondary School (required)
Experience:
- automotive or semi-trailer industry: 1 year (required)
Language:
- Proficient in speaking and writing in English (required)