The Optometry Office Receptionist welcomes patients and supports the daily flow of a vision care office. This front desk role combines courteous service, organized administrative work, and accurate handling of patient information. You will help patients navigate check-in and scheduling while keeping the care team informed and prepared.
Responsibilities
- Welcome patients, manage check-in and appointment scheduling, and answer questions with professionalism and patience.
- Operate multi-line phone systems, route calls, and share timely messages with the appropriate team members.
- Maintain electronic medical records, update patient details accurately, and handle information discreetly.
- Support routine office administration and coordinate front desk tasks to keep visits running smoothly.
Requirements
Required:
Clear communication, patience, basic computer skills, accurate recordkeeping, and the ability to manage front desk tasks and multi-line phone systems are essential. Preferred: Medical terminology, Epic, Dentrix, and experience in a dental receptionist, dental office, medical office, general office, or administrative role are advantageous. Your impact: Organized reception helps patients feel welcomed and enables colleagues to focus on timely care.