London Mitsubishi is looking to add ONE MORE customer focused Service Advisor to our dynamic team within our busy automotive service department

Requirements:

- Knowledgeable of CDK software (is an asset)
- Proficient in email and phone etiquette
- Previous automotive sales experience (is an asset)
- Franchise Experience (is an asset)
- Dealership Experience (is an asset)

Job Description:

- Respond to customer inquiries over the phone, in person, and thru email, identifying their needs
- Locate product information for estimates
- Estimate cost and time for repairs
- Increase sales of the service department
- Complete and control the status of work orders
- Schedule repair appointments
- Review work orders with customers
- Verify warranty and service contract coverage, explaining provisions and exclusions




- Act as liaison between customer and technician
- Operate computerized work order system
- Complete other tasks as required
- Operate the cash register in compliance with standardized procedures

We THANK you for your interest in London Mitsubishi in advance.

Selected candidates will be contacted via indeed, phone or email.

Job Types: Full time, Permanent

Pay: From $20.00 per hour

Benefits:

- Dental care
- Extended health care
- Life insurance
- Vision care

Experience:

- service advisor: 2 years (required)
- customer service: 2 years (required)

Licence/Certification:

- Driver's License (preferred)

Work Location: In person

📌 Automotive Service Advisor (London)
🏢 London Mitsubishi
📍 London