Island Farmhouse Poultry is seeking an experienced and motivated Senior Shipping and Logistics Supervisor to lead and oversee our shipping, receiving, and delivery operations. This role is responsible for ensuring the safe, efficient, and reliable movement of products while maintaining high standards of order accuracy and customer satisfaction.

The successful candidate will provide hands-on leadership, support and guide the team, drive continuous improvement, and step in to assist with daily operational duties, including delivery driving when required.

Key Responsibilities

Leadership and Team Development

- Provide leadership, performance expectations, and evaluations for shipping and delivery
- Scheduling of shipping and delivery teams, including vacation coverage
- Train and develop shipping and delivery teams
- Train and monitor teams for all plant programs, including but not limited to HACCP, GMP, and Safety.
- Build and update SOP’s
- Ensure appropriate training and certifications for self and all team members
- Develop practice for safety on the job
- Motivate the team to meet daily targets while ensuring order accuracy.
- Effectively communicate and align with other department supervisors, including customer service and production supervisor

Shipping/Receiving Operations

- Shipping floor leader, providing direction, support, and scheduling.
- Daily start up and equipment inspections
- Monitor and maintain product on shelves, orders, and pallets prepared for delivery
- Coordinate closely with Cut & Pack and Customer Service/Sales to address discrepancies and maintain workflow efficiency.
- Ensure clear communication between departments regarding orders, shortages, push items, and inventory (both fresh and frozen).




- Oversee accurate and timely order fulfillment to meet external pickups and internal delivery schedules.
- Manage and conduct checks of fresh and frozen inventory, daily, monthly and annually.
- Create and maintain team schedules and task assignments.
- Support investigations related to customer complaints.
- Manage both fresh and frozen inventory, including re-boxing and product allocation.
- Monitor frozen vac-pak inventory and communicate push or reallocation needs to Customer Service/Sales.
- Receiving dry goods and production supplies.

Distribution Centre Operations

- Manage incoming IFP orders (e.g., Tuesday for Wednesday, Thursday for Friday).
- Monitor best-before dates for all incoming products.
- Coordinate with Customer Service/Sales regarding RDNF production pushes.
- Ensure IFP product is correctly labeled; reprint MERP labels when scanning to PO is not possible.

Delivery

- Oversee daily delivery schedules, routes, and driver assignments.
- Train and support Delivery Drivers to ensure timely deliveries and appropriate customer service.
- Coordinate schedule changes due to statutory holidays, vehicle maintenance, absences, and vacation coverage.
- Report vehicle and equipment issues to the Maintenance Department and follow up as required.
- Provide relief coverage for delivery routes when operationally necessary.

Qualifications & Experience

- Previous experience in warehouse, shipping,



receiving, or logistics operations.
- Experience operating a forklift; valid forklift certification is an asset.
- Knowledge of inventory management, stock control, and shipping procedures.
- Ability to work in refrigerated, cold, and freezer environments.
- Flexible and available to work varying schedules based on operational requirements.
- Strong organizational, communication, and problem-solving skills.
- Previous supervisory or team leadership experience is preferred.
- Ability to support hands-on warehouse activities and delivery operations when required.

Work Environment & Culture

- Work in a diverse and multicultural team where respect, teamwork, and collaboration are valued.
- Safety-sensitive food processing and warehouse environment.
- Ability to work in cold storage, refrigerated, and freezer areas.
- Must follow workplace health and safety procedures, food safety requirements, and company policies.
- Comfortable working in a fast-paced operational environment.

Compensation

Salary: $56,000 - $65,000

Benefits

- Dental care
- Extended health care
- Pension plan
- In office parking
- Casual dress
- Employee appreciation programs
- Employee discount on chicken products
- Supportive team environment
- Opportunities to contribute to food safety and sanitation standards

Work Location: In person

Pay: $56,000.00-$65,000.00 per year

Advantages:

- Casual dress
- Company pension
- Dental care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Wellness program

Ability to commute/relocate:

- Cowichan Bay, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Senior Shipping and Logistics Supervisor (Cowichan Bay)
🏢 ISLAND FARMHOUSE POULTRY
📍 Cowichan Bay