Job Summary

As an Instructor, you will be the face of our training programs, delivering high-quality First Aid and Safety courses while creating a positive and engaging learning experience. This role requires a self-motivated professional who can manage their classroom effectively while maintaining Alberta safety and administrative standards. You are not just teaching a course—you are promoting a mission of safety, confidence, and excellence.

Key Responsibilities

Instruction & Customer Experience

- Deliver engaging, high-quality training sessions following program guidelines
- Act as the primary point of contact for participants during training, creating a welcoming and supportive environment
- Adapt teaching style to meet different learning needs and group dynamics
- Answer participant questions and provide transparent, practical guidance

Operational Excellence & Safety

- Adhere to all policies and procedures of certifying/regulatory bodies (Canadian Red Cross / Alberta OHS)
- Ensure the training space is clean, organized, and set up appropriately before and after each session
- Follow opening and closing procedures, including equipment checks
- Report and document any incidents, accidents, or equipment issues promptly

Collaboration & Support

- Support onboarding and assist less experienced instructors when needed
- Communicate effectively with the team regarding schedules, materials, and course updates




- Maintain professionalism and represent company values at all times

Required Qualifications & Skills

- Certification: Current Canadian Red Cross Instructor Certification (Standard First Aid/CPR-C or higher)
- Teaching Ability: Strong facilitation skills with the ability to engage and manage groups
- Customer Service: Friendly, professional, and participant-focused approach
- Adaptability: Ability to work independently and adjust to different locations and group needs
- Communication: Clear and effective verbal and written communication skills
- Logistics: Ability to travel within the city and surrounding areas
- Technical Skills: Comfortable with basic systems and tools; mask fit testing training provided

Pay: $26.00-$30.00 per hour

Benefits:

- Company events
- Dental care
- Extended health care
- Mileage reimbursement
- On-site parking
- Vision care

Application question(s):

- If you could please confirm that you've included a copy of your Red Cross Instructor Certification with your application, that would be wonderful! To save you time, please be aware that we require the Instructor level for this position, as a basic First Aid certificate does not qualify. Thanks so much for your cooperation

Licence/Certification:

- Instructor First Aid Certification by the Red Cross (required)

Work Location: In person

📌 Red Cross First Aid Instructor (Edmonton)
🏢 Heartbeat Group of Companies
📍 Edmonton