Personal Support Worker (PSW) / – Part-Time

Location: Cranbrook, BC
Hours: Approximately 20 hours per week
Employment Type: Part-Time
Pay: From $25.00 per hour

About Us

Spectrum Home & Family Care is a family-run organization providing compassionate, person-centered home and community support. We focus on promoting independence, dignity, personal choice, community inclusion, and quality of life for the individuals we support.

Position Overview

Spectrum Home & Family Care is seeking an experienced and dependable Personal Support Worker (PSW) / Community Support Worker to provide approximately 20 hours of weekly support to an adult in Cranbrook, BC.

Previous professional experience working directly with individuals who use drugs is MANDATORY for this position.

The successful candidate must have practical experience supporting individuals experiencing active substance use and be knowledgeable about harm reduction, recognizing safety concerns, maintaining professional boundaries, and responding appropriately to challenging situations.

This position is best suited to someone with experience in addictions support, supportive housing, outreach services, mental health services, or community-based support involving substance use.

Important – Mandatory Requirements

Applicants must CURRENTLY meet ALL mandatory requirements at the time of application.

Applicants who do not meet these requirements will not proceed to the interview stage.

- Previous professional experience directly supporting individuals who actively use drugs
- Demonstrated understanding of substance-use-related risks, harm reduction, and appropriate safety procedures
- Experience recognizing and responding to challenging behaviours or escalating situations
- Valid First Aid & CPR certification
- Current Food Safe certification
- Current WHMIS certification
- Valid driver's licence
- Clean driver's abstract
- Reliable transportation
- Satisfactory Criminal Record Check, including applicable vulnerable-sector screening
- Legally entitled to work in Canada

Non-Violent Crisis Intervention (NVCI), CPI, or equivalent crisis-prevention/de-escalation training is a strong asset but is not mandatory.

Key Responsibilities





- Provide individualized, person-centered support
- Support an individual experiencing active substance-use-related challenges
- Apply harm-reduction principles and follow established safety procedures
- Recognize signs of impairment, distress, or escalating situations and respond appropriately
- Utilize positive behaviour-support and de-escalation strategies
- Support daily living activities, independence, and personal routines
- Assist with meal preparation, homemaking, and household routines
- Support community access, appointments, and meaningful activities
- Encourage independent living skills and personal decision-making
- Maintain clear professional boundaries and confidentiality
- Monitor and report relevant changes in well-being or support needs
- Complete accurate progress notes and incident reports
- Follow individualized support plans, emergency procedures, and organizational policies

Additional Experience & Qualifications

The following are considered assets:

- Experience supporting adults with intellectual or developmental disabilities
- Experience with co-occurring mental health and substance-use challenges
- Previous employment in addictions services, outreach, supportive housing, or community support
- Experience with Positive Behaviour Support
- NVCI, CPI, or equivalent crisis-intervention/de-escalation training
- Community Support Worker, PSW, HCA, Social Services, Addictions Support, or related education

What We're Looking For

We are seeking someone who is:

- Experienced and confident supporting individuals who actively use drugs
- Patient, compassionate, and non-judgmental
- Knowledgeable about harm reduction and personal safety
- Calm and confident when responding to challenging situations
- Dependable, punctual, and consistent




- Comfortable working independently
- Able to establish and maintain clear qualified boundaries
- Respectful of individual rights, dignity, and personal choices
- Able to communicate concerns appropriately
- Committed to person-centered support and promoting independence

Schedule & Hours

- Approximately 20 hours per week
- Part-time, client-specific assignment
- Scheduling based on individual support needs
- Potential for additional hours through other assignments as opportunities become available

Why Join Spectrum?

- Supportive, family-oriented organization
- Meaningful one-on-one support opportunities
- Consistent client assignment
- Home and community-based work
- Opportunities for additional assignments
- Extended health benefits available to eligible employees who regularly work 20+ hours per week, subject to plan eligibility requirements

How to Apply

Apply directly through Indeed or email your resume and cover letter to:

[email protected]

IMPORTANT: Applicants must clearly demonstrate previous professional experience supporting individuals who actively use drugs. Applications without this experience will not be considered.

Applicants must also currently hold the required First Aid & CPR, Food Safe, and WHMIS certifications

Pay: From $25.00 per hour

Expected hours: 20.0 per week

Benefits:

- Dental care
- Extended health care
- Flexible schedule

Application question(s):

- Are you willing and able to complete the required Criminal Record Check/Vulnerable Sector screening as a condition of employment?
- How many years of experience do you have supporting adults with intellectual or developmental disabilities?
- Do you currently hold NVCI, CPI, or equivalent crisis-prevention/de-escalation certification?
- Do you have previous professional experience directly supporting individuals who actively use drugs?
- How many years of professional experience do you have supporting individuals with active substance use?

Licence/Certification:

- First Aid Certification (required)
- FoodSafe (required)
- WHMIS Certification (required)
- Driving Licence (required)

Work Location: In person

📌 Personal Support Worker (PSW) (Cranbrook)
🏢 Spectrum Home & Family Care
📍 Cranbrook