About AlayaCare At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role We are seeking a

Forward Deployed Engineer, Solutions Architect

to join our

Forward Deployed Engineering

division. Reporting to the VP, Forward Deployed Engineering GTM, you will work directly with customers to design, build and deploy software and applied AI solutions that solve real operational problems, and own them from discovery through production.

This is a hands-on builder role. You will take customer projects from scoping through to a working solution. On larger enterprise projects, you and the FDEs work as a team from the start: you take on the solution design and support initial build. Success in this role requires strong communication with technical and non-technical stakeholders, and the ability to build what you design.

What You’ll Do Customer Engagement

Collaborate with the Revenue and Customer Success teams to understand customer needs, challenges, and objectives.

Engage with customers’ operational and technical stakeholders, including CIOs, to understand their workflows, business goals and technical requirements, and to define measurable success criteria.

Conduct discovery sessions, workshops,



and presentations to gather information and provide insights on solution design and implementation.

Solution Design and Build

Translate customer requirements into comprehensive solution designs that leverage and influence AlayaCare’s SaaS platform capabilities.

Develop innovative and scalable solutions that align with industry best practices, security standards, and regulatory requirements.

Design, build, test and deploy customer-facing applications and applied AI agents, combining deterministic workflows with AI-powered steps where useful.

Architect solutions that combine customer systems and healthcare platforms using APIs and data integrations, and take projects through to completion without a handoff when they do not need heavy backend or infrastructure work.

Create architectural diagrams, documentation, and other artifacts to communicate the proposed solution to both technical and non-technical stakeholders.

Collaborate with the broader FDE team to validate technical feasibility and refine the solution design based on implementation constraints and considerations.

Cross-Functional Collaboration

Partner with the sales and account management teams to develop compelling proposals, including solution design, implementation timeline, and cost estimates.





Engage deeply with AlayaCare’s Platform Architecture team to further develop the extensibility platform.

Work closely with project managers and other internal teams to ensure successful delivery and implementation of the designed solutions.

Partner closely with FDEs throughout larger projects: scope together, pair on complex integrations and backend-heavy work, and share customer context so delivery continues smoothly after your handoff.

Ownership and Reuse

Own solutions through launch and production: monitor performance, troubleshoot issues and improve reliability and customer outcomes.

Build reusable components and integration patterns that make future customer deployments faster and easier to maintain.

Industry and Product Knowledge

Stay up to date with industry trends, emerging technologies, and regulatory changes related to the home care sector.

Continuously expand knowledge of AlayaCare’s SaaS platform, its features, and functionalities, to effectively propose optimal solutions to customers.

Drive external endpoint development based on solution requirements.

Use AI development tools responsibly to build and ship faster.

What You Bring to the Team

Bachelor’s degree in computer engineering, computer science, or a related field, or equivalent practical experience.

Hands-on development skills in Python and/or TypeScript/JavaScript, with experience building applications, APIs and integrations; comfortable with SQL and Git.

2-3 years skilled software engineering experience.

Proven experience in a solution architecture role, preferably within the SaaS industry or healthcare sector.

Strong problem-solving and analytical skills, with the ability to a

📌 Forward Deployed, Solution Architect (Winnipeg)
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