JOB SUMMARY:

Working in collaboration with the Administrative Manager, Scheduling Team and COO, this position requires coordinating complex clinic schedules and be the resource for non-clinical information, scheduling and answering phone calls.

EDUCATION, TRAINING AND EXPERIENCE:

- Post-secondary education in office administration (preferably medical) or a combination of experience and relevant education.
- Scheduling experience in a busy clinic setting is an asset.

RESPONSIBILITIES:

- Schedule, coordinate and confirm referrals and appointments, using judgment to reschedule or book according to changing priorities, ensuring appointments are booked within provincial access targets.
- Coordinate and book diagnostic tests and follow-up appointments to best meet patient needs.
- Keep track of external referrals and follow up on reports.
- Ensure to register patients on Heart Health Services’ patient database system and attach all required reports.
- Maintain confidentiality for all patient and staff personal and health information.




- Lead the proactive scheduling of clinics according to physician availability, referral volumes, etc.

EXPERIENCE

6 months-1 year of recent experience as a Medical Office Administrator preferred.

SKILLS AND ABILITIES

- Demonstrated ability to work responsibly in an interdisciplinary team environment.
- Demonstrated effective communication (written and verbal), organization and interpersonal skills.
- Demonstrated effective problem solving skills, critical thinking and the ability to prioritize in a fast paced clinical setting.
- Demonstrated initiative and judgment appropriate for the position.
- Demonstrated computer skills including Microsoft Office
- Demonstrated ability to accept assigned or delegated functions.
- Demonstrated ability to remain focused, flexible, and prioritize tasks in a busy and high-stress environment.
- Driver's License: Preferred

Job Type: Full-time

Job Type: Full-time

Pay: From $19.00 per hour

Work Location: In person

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