The Pharmacy Assistant supports the pharmacy team with day-to-day tasks that help keep medication services organized and responsive. This role involves assisting with patient care, handling medication-related information carefully, and communicating clearly with patients and colleagues. By supporting accurate workflows, you help the team serve patients safely and efficiently.
Responsibilities
- Help patients and caregivers. You are the first voice patients, prescribers’ offices and insurers hear: refill requests, status checks, transfers and billing questions, handled with patience and accuracy.
- Process walk-in prescriptions. Greet patients at the counter, collect what the pharmacist needs, enter the prescription in Kroll and keep wait times short.
- Bill medications and therapies to drug plans. Submit claims to ODB and private plans, clear rejections the same day and keep the records current for the pharmacist.
- Work with doctors’ offices. Send and receive prescriptions, renewals and clarifications, and work with medical office staff so patients are pointed in the right direction.
- Keep the dispensary moving: deliveries and pickups,
inventory and ordering, compliance packaging.
What you need
- At least one year in a community pharmacy. Required.
- Kroll experience strongly preferred.
- Comfortable running a busy phone line and a busy counter at the same time.
- Accurate with data entry and third-party billing. Reliable, organized and easy to work with.
- A positive attitude and a willingness to learn.
How to Apply:
Apply online with your resume and a short note on your billing experience. We review every application and contact shortlisted candidates by email. Online applications only, please; no phone calls.
Job Types: Part Time. With opportunity to become Full time in future