The Pearl is one of Edmonton’s premier luxury residential towers. We are seeking a professional, dependable, and customer-focused Concierge to join our team.

This is a resident-service focused concierge position, not a traditional security guard role. The successful candidate will be polished, personable and service-oriented, with the professionalism expected in a luxury residential workplace. Building security and access control are important components of the position, but exceptional resident service is at the heart of the role.

The Concierge is an important part of the day-to-day operation of the building and is often the first point of contact for residents, guests, contractors, and service providers. We are looking for someone who takes ownership of their role, exercises good judgment, pays close attention to detail, and understands the importance of both resident service and building security.

Responsibilities

- Provide professional and courteous service to residents and guests
- Monitor building security cameras, access points, and common areas
- Manage visitor, contractor, and delivery access in accordance with building procedures
- Conduct scheduled patrols of common areas, amenities, and parkade levels
- Respond appropriately to resident concerns, alarms, incidents, and emergencies
- Follow established emergency and security procedures
- Maintain accurate daily logs and prepare clear incident reports when required
- Monitor and enforce building policies and procedures professionally and consistently
- Communicate key incidents and building issues to the Lead Concierge and management
- Assist with amenity bookings, resident requests, and other building-related matters
- Ensure the concierge desk and surrounding areas remain professional and organized
- Work independently and use sound judgment when management is not on site

What We’re Looking For

The successful candidate will be someone who is:

- Reliable and punctual




- Professional in appearance and communication
- Friendly and service-oriented while still being comfortable enforcing building rules
- Highly attentive to detail and able to follow written instructions accurately
- Security-conscious and aware of their surroundings
- Calm and capable of making good decisions during unexpected situations
- Comfortable working independently
- Able to communicate clearly in English, both verbally and in writing
- Comfortable using computers, email, security systems, and basic building software
- Able to maintain confidentiality and exercise discretion when dealing with residents

Previous experience in a concierge, security, hospitality, hotel, property management, or residential building environment is an asset.

Schedule

This is a full-time position. Candidates must have flexibility to work a variety of shifts, including days, evenings, nights, weekends, and statutory holidays as required.

Please include your availability when applying.

To Apply

Please submit your resume along with a brief description of your relevant experience and availability.

We appreciate all applications; however, only candidates selected for an interview will be contacted.

Pay: From $18.50 per hour

Application question(s):

- The Pearl is a luxury residential condominium, and this is primarily a concierge and resident-service position, not a traditional security guard position. While monitoring building security is part of the role, we are looking for someone who is polished, approachable, professional and genuinely enjoys providing exceptional service to residents and guests. Please describe why you are interested in a concierge role and what excellent resident service means to you.
- This position requires flexibility to work a combination of day, evening, overnight, weekend and statutory holiday shifts. Please describe your current availability, including any days or times you are not available.

Work Location: In person

📌 CONCIERGE (North Central Edmonton)
🏢 The Pearl Condominiums
📍 North Central Edmonton