Brain Injury Community Navigator

Full-time | BrainTrust Canada | Central & North Okanagan

About Us

BrainTrust Canada is a community-based support and rehabilitation organization serving individuals and families affected by acquired brain injury. We offer innovative, values-driven services across the Central and North Okanagan, and we’re committed to an inclusive, diverse workplace where everyone is respected and empowered.

Our Philosophy

We care about the well-being of our clients and our staff equally. Our team is welcoming, close-knit, and passionate about the work, and we invest in your professional growth and advancement.

The Role

As a Brain Injury Community Navigator, you’ll walk alongside people living with the effects of brain injury as they rebuild skills, confidence, and connection. Through person-centered 1:1 and group support, you’ll help clients:

- Explore and take part in meaningful community activities
- Build compensatory strategies for daily life
- Strengthen social connections and discover things that bring joy and purpose
- Pursue rehabilitation goals that improve inclusion and quality of life

You’ll also advocate for clients within the healthcare and justice systems and help reduce stigma through brain injury education and advocacy.

What You’ll Do

Navigate and Connect

- Help clients access housing, income and disability benefits, transportation, food security, and health care supports
- Accompany clients on community outings and help them build comfort and independence, including learning to use public transit
- Develop and deliver 1:1 and group programming, including social activities and peer support groups
- Provide information and referrals to families and caregivers

Collaborate and Advocate

- Keep accurate client records in Podio, following our Standards of Care
- Stay in regular contact with the Community Support Coordinator and Director of Client Services so every client is fully supported
- Build strong, professional relationships with clients, families,



and community partners
- Deliver brain injury awareness presentations to community groups and partners
- Take part in outreach in marginalized communities, helping prevent further decline among underserved people affected by brain injury

Grow with the Team

- Participate in team meetings, staff development sessions, events, and the West Coast Brain Injury Conference
- Welcome regular performance feedback, including your understanding of client needs, alignment with our values, teamwork, communication, decision-making, and attendance

Who You Are

We welcome applicants from many backgrounds. Your path might include:

- A diploma or degree in a related field, such as Human Service Worker, Social Service Worker, Social Work, Psychology, Community Mental Health, or Occupational Therapy Assistant, or equivalent education and experience
- Comfort working both independently and as part of a team
- An understanding of harm reduction principles and cultural sensitivity
- A valid Class 5 driver’s license and access to a personal vehicle (required)

Brain injury experience is an asset, but not required. We’ll train you in brain injury, community resources, and our approach to care. Recent graduates and people changing careers within human services are encouraged to apply.

Why Join BrainTrust?

This is more than a job. It’s a chance to walk alongside someone as they rediscover their strengths and rebuild a life with purpose and connection. If you’re collaborative, creative, and love learning, you’ll fit right in with our supportive team.

Benefits

We value our team and offer a comprehensive perks package to support your health and well-being.

Job Types: Full-time, Permanent

Pay: $25.00-$28.00 per hour

Benefits:

- Dental care
- Extended health care
- Mileage reimbursement
- Vision care

Application question(s):

- Minimum of

2 Years of Brain Injury Experience

Education:

- Bachelor's Degree (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Kelowna, BC V1Y 6L2

📌 Community Engagement Navigator (Downtown)
🏢 BrainTrust Canada Association
📍 Downtown