Customer Service Representative (London)

Customer Service Representative (London)

10 Nov
|
IO Solutions Contact Center
|
London

10 Nov

IO Solutions Contact Center

London

Job Summary

The Administrative Assistant supports daily office operations by coordinating front-desk tasks, handling records, and providing courteous customer service. This role helps keep information organized and ensures customers and colleagues receive timely, dependable support.

Responsibilities

- Welcome visitors, manage front-desk requests, and respond to customer inquiries with professional phone etiquette.
- Answer and route calls using multi-line phone systems, take accurate messages, and provide customer support.
- Complete data entry, typing, proofreading, filing, and clerical tasks while maintaining organized, accurate records.
- Use Microsoft Office, Google Workspace, and QuickBooks to support correspondence, documents, and bookkeeping.

Experience

Required: Practical computer skills, organizational ability, accurate data entry,



clear communication, and skilled customer service are important for managing administrative tasks and supporting visitors. Preferred: Office, clerical, or administrative experience is helpful, as are familiarity with filing, proofreading, typing, front-desk work, multi-line phone systems, Microsoft Office, Google Workspace, QuickBooks, or bookkeeping. Medical or dental office experience and dental receptionist experience are also valued. Your impact: Organized records and responsive service help colleagues work efficiently and customers get the assistance they need.

Pay: $19.77-$31.11 per hour

Work Location: In person

📌 Customer Service Representative (London)
🏢 IO Solutions Contact Center
📍 London

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