Shift times to be determined with candidate. Minimum of either a Saturday or Sunday shift.
Position Summary
An integral member of the Massage Addict team, Guest Service Administrators (GSAs for short!) thrive on consistently providing an exceptional experience from the moment a client walks through our doors. Embracing our fast-paced clinic environment, GSAs are motivated, initiative-taking, outstanding communicators, highly organized and true multi-taskers. With a ‘can-do’ and ‘no task too small’ mindset, a GSA can manage both administrative and clinic responsibilities with care while also ensuring the safety of our clients and therapists.
Responsibilities
- Provide outstanding client service, answering telephone calls efficiently and booking appointments accurately.
- Welcome clients by greeting and familiarizing them to the clinic upon arrival.
- Maintain a working knowledge of all Massage Addict services.
- Provide administrative support to the clinic including preparation of forms, and documentation for current and existing clients.
- Processing insurance claims to multiple benefit providers on different platforms.
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas,
including the reception area and treatment rooms.
Requirements & Qualifications
- Minimum- One year of experience within a service-oriented environment, with a focus on administration
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast-paced environment.
- Proficient in Microsoft Office applications; Excel, Outlook, and Word doc., as well as calendar management
- Access to reliable transportation.
What we offer
- Professional, fun environment
- Passionate team of colleagues
- Hourly wage plus bonus / commission
Clinic Details
- Massage Addict Richmond Hill
- Monday – Friday: 9:00am to 9:00pm
- Saturday- 9:00am to 5:00pm
- Sunday - 9:00am to 5:00pm
If you meet our requirements and have related experience, talent, and are looking to work in a supportive environment, then Massage Addict Richmond Hill is the place for you!
Job Type: Part-time
Pay: From $18.75 per hour
Benefits:
- Casual dress
- On-site parking
- Store discount
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
📌 Guest Service Associate- Reception Front Desk (Richmond Hill)
🏢 Massage Addict Richmond Hill
📍 Richmond Hill
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.