AI-powered customer technology expertise defines this Senior Customer Technology Advisor role at Kyndryl. Lead pre-sales solutions while translating technical knowledge into customer value.
As a senior advisor, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery. You will identify business and technical requirements, develop cross-practice solutions, and create profitable deals. Customer-facing communication, consultative selling, and external certifications are central to the work.
Key Responsibilities:
- Coordinate the entire pre-sales process and verify quality compliance
- Support Consulting, Advisory, and Architecture activities across business areas
- Identify customer requirements and generate cross-practice solutions
- Develop profitable deals using extensive technical knowledge
- Deliver demonstrations, proofs of concept, and prototypes
Requirements:
- Deep knowledge of practice services and technical solutions
- Experience translating technical knowledge into customer insights
- Prior consultative selling experience
- External recognition and relevant technical certifications
- Bachelor's or Master's degree preferred
Apply customer technology expertise, consultative selling, and AI-focused solutioning to shape Kyndryl’s consulting practice.