Use bilingual communication to guide insurance customers from belairdirect’s hybrid offices in Montreal or Sherbrooke. Handle inbound calls with empathy and precision.
As an Associate in Sales and Customer Service, you will become a trusted advisor for Canadians protecting their homes and vehicles. The three-month training program prepares you for insurance conversations, customer needs analysis, product recommendations, and licensing requirements. Intact provides mentorship and training.
Key Responsibilities:
- Provide customers with suitable home and auto insurance options
- Guide customers through insurance products and informed choices
- Respond to questions while advising throughout the process
- Promote products and services based on customer needs
- Contribute to current initiative development and implementation
Requirements:
- One year of experience in a comparable position
- French required for French- and English-speaking customers
- Customer-driven approach with strong listening abilities
- Ability to multitask and remain calm under pressure
- Availability for evenings, Saturdays, and occasional holidays
Apply your listening, advising, and bilingual service strengths as a belairdirect insurance associate supporting inbound customer calls.