Serve patrons at the Community Theatre through ticket sales, public inquiries, and daily box office administration. This casual position also attends various community events.

The Box Office Clerk supports KCT operations and assists the Patron Services Coordinator with daily responsibilities. Duties include answering email and telephone inquiries, processing orders through KCT Ticketing Software, and maintaining performance information. The position also supports special sales periods, daily ticket sales, attendance reporting, cash settlements, and payments.

Key Responsibilities:

- Answer patron inquiries by email and telephone
- Process in-person and telephone orders
- Assist special sales periods and daily ticket sales
- Supervise closing and balancing of daily event sales
- File cash settlement reports and payments

Requirements:

- High school graduation or equivalent
- Customer service experience or related training
- Cash handling experience
- Bondable status
- Availability for days, evenings, weekends, and holidays

Use ticketing software, customer service, and cash handling abilities to help KCT patrons access community performances.

📌 Community Theatre Ticketing Clerk (Canada)
🏢 City of Kelowna
📍 Canada