Represent Tangerine with professional French and English service in Moncton, New Brunswick. Guide clients through everyday banking and digital channels.
As a full-time Client Experience Advisor beginning January 2027, you will provide best-in-class support in a call centre environment. You will educate clients about chequing and savings accounts, encourage online self-service, and identify products aligned with financial needs. The position is office-based and shift-based, requiring flexibility across mornings, afternoons, evenings, weekends, and statutory holidays.
Key Responsibilities:
- Engage clients across inbound, outbound, and eService channels
- Provide skilled support for daily banking requirements
- Explain chequing, savings, and other financial products
- Help clients use online self-service channels
- Resolve needs during first contact whenever possible
Requirements:
- Strong written and spoken French and English
- Strong time management and organizational skills
- Ability to learn contact centre technology quickly
- Strong problem-solving and conflict-resolution capabilities
- Retail, sales, or customer service experience is an asset
Apply your bilingual communication and digital banking guidance skills while delivering Tangerine’s award-winning client service in Moncton.
📌 French English Banking Customer Advisor (Canada)
🏢 Scotiabank
📍 Canada
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