Build lasting customer relationships at TD Canada Trust through accurate transactions, explicit advice, and responsive banking service in Thornbury.

This Customer Experience Associate supports Personal and Commercial Banking customers at the TD Canada Trust frontline. Determine needs, explain banking processes, and recommend solutions while protecting confidential information. The work calls for customer experience skills, strong organization, and effective verbal and written communication.

Key Responsibilities:

- Connect personally with customers about banking solutions
- Provide clear advice on banking processes and services
- Respond to and resolve customer concerns
- Refer customers to appropriate internal Bank partners
- Support team effectiveness and performance development

Requirements:

- High School diploma and/or one year relevant experience
- Customer experience skills with diverse people
- Initiative while handling several changing priorities
- Accuracy and attention to detail
- Effective verbal and written communication

Support TD customers with thoughtful advice, confidential service, and relationship-focused banking assistance from the Thornbury location.

📌 Personal Banking Customer Service Associate (Canada)
🏢 The Toronto-Dominion Bank (Canada)
📍 Canada