Support guest satisfaction and hotel operations as a Guest Services Supervisor overseeing front office teams at Hilton Suites Winnipeg Airport Hotel. Work full time in Winnipeg, Manitoba.

This supervisor manages daily Guest Services and Front Desk activities while assisting the Guest Services Manager with financial goals. Responsibilities span guest accounting, reservations, revenue management, inventory cost control, and staff development. You will also address feedback, maintain company policies, and represent management as Manager on Duty.

Key Responsibilities:

- Assist with financial goal development, execution, and achievement
- Recruit, select, train, and supervise Guest Services personnel
- Respond to guest feedback and implement corrective action




- Ensure staff understand hotel facilities, promotions, and local activities
- Implement and maintain company policies and procedures

Requirements:

- One to two years supervising within a guest service workplace
- Previous hotel experience is essential
- Ability to work professionally with management and staff
- Ability to work under pressure and meet deadlines
- Night audit experience is an asset

Bring operational coordination, employee development, and guest service leadership to Hilton Suites Winnipeg Airport Hotel’s front office.

📌 Guest Services Operations Supervisor (Canada)
🏢 Hilton
📍 Canada