Shape exceptional customer experiences at Best Buy by inspiring retail specialists and building an inclusive, safe, learning-focused team culture.

This customer service supervisor position, called an operations team lead, combines frontline leadership with store performance oversight. You will coach specialists, address customer concerns, and support a culture that is inclusive and focused on learning. The role also covers revenue, merchandising standards, inventory health, health and safety, and profit and loss. Best Buy offers technology retail stores across Canada and identifies inclusion and recognition as core parts of its culture. The vacancy requires full-time availability at the Lloydminster store. Candidates should bring retail leadership experience, operational financial management, and a record of meeting or exceeding sales goals. The position is based at 7501 44 Street, Unit 101, Lloydminster, Alberta.





Key Responsibilities:

- Motivate and inspire specialists to address customer concerns
- Create an amazing customer experience through team leadership
- Cultivate an inclusive team and learning culture
- Oversee store key performance indicators and operational standards
- Maintain healthy store profit and loss

Requirements:

- Full-time availability
- Two-plus years leading a retail team of fifteen associates
- Two-plus years reviewing operational expenses and revenue
- Proven success achieving and exceeding sales goals
- Ability to create an inclusive, fun, safe workplace

Use retail supervision, customer service leadership, and performance management skills to strengthen Best Buy’s Lloydminster customer experience.

📌 Retail Customer Experience Supervisor (Canada)
🏢 Best Buy
📍 Canada