Telecommunications Customer Service Advisor (Canada)

Telecommunications Customer Service Advisor (Canada)

10 Nov
|
SaskTel
|
Canada

10 Nov

SaskTel

Canada

Help SaskTel customers choose services through face-to-face guidance, contract education, and issue resolution in Swift Current. This permanent part time job is on site.

This Service Representative role serves residential and business customers at SaskTel Stores. You will capture requirements, recommend solutions, complete sales, explain services, and correct account details. You will also support returns, repairs, demonstrations, displays, and customer retention activities.

Key Responsibilities:

- Capture requirements and verify customer request work orders
- Explain services, contracts, products, and pricing options
- Manage returns, repairs, demonstrations, and product displays
- Participate in sales campaigns and retention activities




- Monitor retail inventory and maintain related reports

Requirements:

- Persuasive sales techniques typically gained through two years’ experience
- Ability to influence, persuade, and deal effectively with others
- Working knowledge of personal computers and software applications
- Ability to plan and organize in public environments
- Keyboarding speed of 20 words per minute

Use communication, organization, and problem-solving skills to guide SaskTel customers through retail telecommunications decisions.

📌 Telecommunications Customer Service Advisor (Canada)
🏢 SaskTel
📍 Canada

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