Support specialty pharmacy patients in Mississauga using Kroll software and solid communication skills in an on-site, full-time position.
Express Scripts Canada seeks a Pharmacy Assistant, Specialty for its Mississauga Pharmacy Operations team. You will manage inbound communications from patients, healthcare professionals, and prospective pharmacy patients. The work focuses on medication support, customer service, and accurate information handling.
Key Responsibilities:
- Investigate and respond to pharmacy communications
- Process prescription transfers and refill requests
- Address payment solutions and shipment tracking
- Follow up with providers and prescribers
- Maintain patient medication profiles
Requirements:
- Two years of relatable experience, preferably in pharmacy
- Proficiency with Kroll software
- Intermediate Microsoft Office skills
- Strong written, verbal, and oral communication
- Ability to work independently and manage priorities
Bring pharmacy experience, Kroll proficiency, and patient-focused communication to Express Scripts Canada’s specialty pharmacy team.