The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Our Transit Services Department is looking for a dedicated Transit Dispatcher to join the team.

Position Responsibilities

- Arrange for substitute driver(s) when a driver(s) does not show up for a shift, calls in absent, or needs to be replaced during their shift.
- Monitor conventional service routes using various software to ensure integrity of schedules and public interface. Keeping the supervisory team abreast of service and employee statuses.
- Prepare, maintain, and monitor a variety of computerized and paper reports such as daily manifests, service requests, client information, driver hours, mileage, and passenger information for all Transit services.
- Consistently work towards maximizing efficiency. On-going monitoring of processes and schedules to improve services and provide the most effective service delivery. Keeping up to date with continuously improving dispatching techniques and technology.
- Comfortable with the use of two-way radio systems, cellphones, phones, emails, and text messages for communicating and receiving information. Proficient with use of computing and word processing programs.
- Provide clear and concise communication between operators, clients, supervisors,



and other parties.
- Maintain excellent knowledge of streets, landmarks, and geography of the City of Grande Prairie.

Qualifications

- Completion of Grade Twelve supplemented by specialized training in a communication or a related field.
- Proficiency with Windows, spreadsheets, and word processing software.
- Must have the ability to successfully complete training of VIA software.
- Must demonstrate the ability to communicate effectively and constructively with department staff members, other City departments, the public and lead by example
- Two years of increasingly responsible communications, dispatch, and clerical experience.

Hours

Evenings and weekends, with the specific schedule to be determined by the immediate supervisor.

Compensation

Starting salary $31.12 per hour as per the CUPE Collective Agreement.

Perks

Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

📌 Transit Dispatcher (Canada)
🏢 City of Grande Prairie
📍 Canada