Coordinate product support in Dartmouth with accurate work orders, invoicing, customer assistance, and Microsoft Word proficiency. This is a full-time, permanent position.
Toromont Cat seeks a Product Support Coordinator accountable for work orders from opening through execution. You will support the Service Department by monitoring WIP, processing invoices, coordinating schedules, and assisting customers. The role requires administration education, communication skills, prioritization, and independent problem solving.
Key Responsibilities:
- Monitor WIP with Supervisors and Dispatch
- Verify service work orders and complete invoices
- Maintain billing requirements in DBS and Exceptions lists
- Obtain customer purchase order numbers
- Support scheduling, projects, and department administration
Requirements:
- Vocational Studies or College Diploma in administration
- Exceptional communication and interpersonal skills
- Ability to prioritize multiple deadline-driven tasks
- Self-motivated, adaptable, and proactive approach
- Proficiency with Microsoft Word
Bring accurate work order coordination, customer communication, and administrative skills to Toromont Cat’s Dartmouth Service Department.