Transportation customer service expertise supports Ekkinox’s administrative assistant team in Mississauga, Ontario. Manage customer communications, shipment issues, and appointment coordination across daily logistics operations.

This experienced administrative assistant position serves Ekkinox, an affiliate of DRAKKAR, at its Mississauga terminal. You will handle customer inquiries, support assigned VIP and general accounts, and coordinate with sales, operations, and appointment booking teams. The work requires transportation customer service experience, cross-border knowledge, and strong administrative technology skills.

Key Responsibilities:

- Respond promptly to customer inquiries and daily email requests
- Oversee assigned VIP and general customer accounts




- Back up delivery appointment booking activities
- Resolve pickup issues and process payment collection shipments
- Order office supplies and track inventory

Requirements:

- One to three years’ transportation customer service experience
- Cross-border transportation experience is required
- Proficiency with Outlook, Excel, Google Sheets, and Microsoft Word
- Experience handling high call and email volumes
- Solid understanding of North American geography

Apply transportation customer service, account coordination, and shipment support skills within Ekkinox’s Mississauga operations team.

📌 Transportation Customer Service Assistant (Canada)
🏢 Ekkinox
📍 Canada